Açaí bowl reviews · Nekter Juice Bar - Irvine

Typically, I order smoothies and they are wonderful and delicious! This past order however, my smoothie bowls were unfortunately covered with smoothie on the outside. Resulting in smoothie getting everywhere on my clothes and in my car. Additionally, the quality of bananas for the smoothie bowl toppings were not the best. They were overly ripe, brown, and mushy.

My açaí bowl did not have the vanilla chia pudding that I added.

It was a busy day with 4 employees making drinks/bowls. It took them roughly 10 minutes to even acknowledge my presence. I understand that they are busy but workers need help with customer service, especially because they all work with earphones on listening to music. This is not condusive to good customer service.

Hi. This is the second time my order has been messed up. The last time, the açai bowl was all watery and dripping. This time, the mixture at the bottom is not at all the color or taste that it’s supposed to be. It was brown, not the pinkish purple it normally is. I don’t know if this is a problem with the people working here currently. If an ingredient is not available, at least inform us and don’t give away a watery brown bowl to customers.

The açaí was extremely rynny and the granola portion was dismal. The portion of açaí and granola are less and less every time. It’s difficult to justify the price increase when the portions keeps decreasing!

the bowl was kinda watery and just not as hard and creamy...

The employees were friendly enough, though I was not greeted right as I walked into Nekter. The main reason for my low score is that my Dragonfruit Bowl came with coconut flakes and I especially ordered the bowl without them (and the printed order label showed that I requested no coconut flakes). When I got home I saw all the fruit covered in coconut flakes. Kinda ruined the bowl, and I hope the employees will pay more attention to the order in the future. Thanks.

Ordered a smoothie bowl delivered, same one that I always get. The bowl was made horribly wrong, and tasted rotten. Can't even contact anyone to make a return or get my money back

The Mango bowl I ordered Was not very full. I usually order from another location but that location closed early today. The açaí is usually almost up to the top, along with the fruit, but this time the açaí was less than halfway to the top of the bowl. I felt that the portion was smaller then normal. There seemed to be a lot of granola in lieu of the açaí. Hopefully this issue can be fixed so it does not happen again. I will order from a different location next time.

It took 35 minutes to get a smoothie and a bowl. It was busy, but I did order ahead and i still waited 18 minutes from the time it said to come. Then I got home and realized my husbands bowl wasn’t made correctly- and since each add on is $1, it adds up quickly and it was disapponting to not get what we ordered. Husband took it all the way back, then the manager gave him a hard time and wanted to initially refund him about $7 or $8 for his $16 bowl. Eventually, it was made right and he got chipotle instead. :(

Bowl was not prepared right.. it was very runny :(. not consistent with how the bowl usually are.

I received the wrong item, I did not want to waste my time and drive back to the location, it was in a brown bag trusted the items were correct, my immunity bowl was incorrect, I wouldn’t ask but is it possible to get a refund??

I come here 3 times a week for açaí bowls, the manager use to be this gentleman and I can’t remember his name but he was amazing his staff was amazing we even gave 50 dollar gift cards for Xmas last year to employees, but man this location has gone down the tank, apparently there’s a new manager named Monica I won’t say the gentlemen name to be nice but he was a complete you know what, we order ahead on our bowls and are particular because my kids have allergies when I picked the bowl up I asked if there was banana in the base she said no, well we tried it both my husband and I and there was banana in base we eat these three times a week we can taste, it was a busy Saturday and the dude refused to remake it and said how dare I ask to jump in front of the line umm excuse me I ordered ahead and YOU made it wrong your mistake not mine so he’s making me wait 35 min for mine, refused to refund me and said I could be put on a notebook for credit, unacceptable these kids are not trained properly

Overall great. However, our açaí bowls a were not filled up as usual.

I have been here for 15 minutes now and I still haven’t gotten my bowl. The app said it’s would be ready at 4:07 and it’s 4:25. This happens all the time. Why.