Nekter Juice Bar - Irvine

Good online ordering experience smoothies were ready when promised.

The equipment needs improvement. The waffle maker was not working well and they associate did know how to provide a refund or offer a credit if I didn’t want to be continue with the order.

Absolutely ridiculous experience at Nektar at Woodbury in Irvine on August 10th at 2:45 I ordered online and my order was incorrect. Unfortunately there is no support for this online outside is email. I called the store to ask if they could do anything about it. When I was informed that they couldn't look up the order the worker on the phone seem to not know what to do (nor how to mute or unmute the phone) and hung up. When I called back she repeated she could not look up the order (while asking her coworker the answer to my questions). They said they cannot issue a refund and to contact support on the website. If I hadn't spent the additional money on these add ons I would just consider it a wash. A truly unfortunate experience.

It was very dirty! The young woman at the register was uncooperative and didn't do what I asked.

It was great

I dont usually complain... but I just had THE WORST smoothie ever from Nekter. I ordered a healthy nut with peanut butter - and standard I always get and love. The one given to me had zero peanut butter and tasted like it was made with water as it was so thin and runny. I would have turned around but was already heading to work and could not turn back. I would really like a response and credit for this drink.. as Iol ordered it off the app with a gift card payment. Karena Lee

I visited Nékter Juice Bar on August 6, 2026, at around 11:00 AM. The employee who helped me, Lisa (a blonde employee), told me my order would take about 5 minutes. After waiting 20 minutes, I asked about my order again. It appeared that she had not even started making it until I asked, despite telling me it would only take 5 minutes. Instead of apologizing for the delay, she acted rudely throughout the interaction. When my order was finally ready, she threw the food onto the counter in an angry and disrespectful manner. The entire experience made me feel unwelcome as a customer. This level of customer service is completely unacceptable. I won’t be returning to this location, and I will be sharing my experience with others. I hope management addresses this issue so future customers are treated with the respect they deserve.

Ordered two cleanses online at 3pm for pickup at 6. Get there and they don’t have those bottles and I can come back tomorrow or go to another store. She texted the orchard hills gm and they have it. So I went to orchard hills and when I get there they only have one. We pieced together the second cleanse. Everyone was very nice but it could have saved me an hour if I’d known I was t going to be able to pick up what ordered.

This is the second time a port of my mobile order was missed and I had to wait for it to me made.

I had an excellent experience today at Nektar in Woodbury.

Nadia is the sweetest, kindest worker I’ve ever met at Nektar. She truly made my whole smoothie experience top tier and the smoothie she made tasted amazinf

It was really busy. I was surprised how many orders the team had. However, the service, attitude, and quality was great. Best acai bowl quality I’ve had compared to other lacations. Thank you!

The workers are great and very very friendly especially Omar

Never had any issues with the products. And while the staff are friendly, they are not attentive. I come here at least once a week and I always have to flag one of the workers to grab my online order. They see the people waiting but just keep going about themselves. I get most of the workers are teenagers, so I don’t necessarily blame them. It’s the lack of management that’s the issue.

Never had any issues with the products. And while the staff are friendly, they are not attentive. I come here at least once a week and I always have to flag one of the workers to grab my online order. They see the people waiting but just keep going about themselves. I get most of the workers are teenagers, so I don’t necessarily blame them. It’s the lack of management that’s the issue.