App was easy to use it did take a little longer to pick up but it was being made fresh so I understand. My juice was delicious
Cheri D.
Great! Ipsy made a delicious Greenie juice that my 7 year old loved! We were in and out and she also made sure that I scanned the barcode so that I could get the points before I walked out of there!
Tish W.
Great service! The juices/smoothies taste great as well!
Dawn K.
Typically I have not had the greatest service at this store in Woodbury but this visit was an enjoyable exception. The juicer I interacted with was extremely polite and professional. Thank you.
Michelle M.
Had a mobile order juice take way too long to make, about three times the estimated time. Normally that’s fine but the three employees working refused to speak with me and take my name when I came in until I went and got in the register line and even then they ended up making my juice on the spot and making walk in orders before me. They had the music blaring way too loud and made no eye contact with customers. Two workers were on break at the same time and walked in much later than one worker who seemed to be making all the orders until they showed up.
Holly S.
Thank you for the great juice!
Kate Y.
Good juices
Eric W.
Juice is ok, but the bowl is not good, blended with too much ice.
Nikkol J.
We waited more than 25 minutes from the initial estimated time and all the customization of my juices have been forgotten :(
chris meyerGoogle
Being a local, I have gone here many times despite each visit being sub-par. The customer service is slow and the juices/smoothies come out bland and watered down.
As an example, today when I arrived to pick up my online order, I was asked for my name, then left standing for the next 25 minutes unsure if they had even received my order or were working to complete it.
The only reason I am giving this place a two-star review instead of a one, is for some of the very few good experiences that I've had here. Needless to say, this will be my last visit.
Response from the owner · May 9, 2022
c, we're very sorry to read that you're unhappy with your experience. Your feedback is what drives us to improve and given the chance, we'd like to look into the issues you are experiencing. Please email us at [email protected] our team would be happy to assist you.
I ordered beet juice online but they ran out of beet without letting me know ahead of time so I just got carrot n apple .
Btw toilet was dirty
Karen P.
Juice was great and service was amazing
Andrej RoncevicGoogle
I hate to do this because I have been coming to various locations in Irvine for years and things used to be good but today I came just after opening on a Sat morning and it’s clear nothing had been cleaned the night before. Straw wrappers on tables and napkins littered all round the floor. While I waited for my juice to be made and I observed for the enth time that the employees are children, that there is no management at most locations ever to keep them in line, the Woodbury location witnessing rudeness on multiple occasions, not notifying customer when you are out of an ingredient, taking more than 30min to make a juice while two employees are standing around, and on this particular day as I looked at the dirty table tops and dirty floor I wondered…if the front of the house is as dirty as the back,…what do the juicers look like, are they being cleaned regularly, what does the back kitchen look like? I also wondered will I eventually get sick given their poor hygiene standard. But I got my juice and moved on to going home. It wasn’t an hour or two later that my stomach started to hurt and to growl and sure as can be, the juice went right through me. Never happened before but given this cherry on the icing I can’t keep quiet any longer so thus my review. This was the Orchard Hills location, the Woodbury location as I mentioned is no better but has different issues. The only location I have never had an issue is the Quail Hill location and that is because a caring employee/manager named Monica makes sure that location runs as it should. Nektar Management, please get your house in order before someone gets serious Ill.
Response from the owner · March 18, 2022
Andrej, thank you for taking the time to give us a review and bringing this to our attention. We try hard to provide customers with the best support possible and apologize that this wasn't your experience. Your feedback is extremely helpful in finding where we need to concentrate our efforts, and we greatly appreciate it! If you have any further details you'd like to share with us, please email us [email protected] our team will be happy to help!