The rating and counts above are store-wide. 120 written reviews mention Fresh Juice, newest first.
Denise S.
Toxin Flush juice was extremely sweet and watered down today. Was a very light green instead of the usual deep green color. Was not satisfied.
Ricky LegerGoogle
This is the worst of the Nektar locations. Staff is rude not friendly or accommodating. They would not make me a juice that I order almost every day at mission viejo, south coast plaza, and Tustin. They refused because they “don’t have a button” for it. I offered to pay extra and said they could press whatever but they still said no “because of the system” what a lie. I will never go back to this location. I advise you to try other locations.
Response from the owner · August 16, 2024
Ricky, we apologize for any misunderstanding. Most of our customers are highly satisfied with the support/service they receive from our team. We want to make sure this continues, so please email us at [email protected]. We look forward to connecting and turning your experience around.
The quality of the juice is inconsistent sometimes it’s rich sometimes is very watery.
Manish KapoorGoogle
I ordered a juice and one of the workers wiped off the froth/ foam off the juice with the bottom of a jug that he was blending the juice with. I wonder where the bottom of the jug must have been left before blending various amount of juices.
Thank You!
Response from the owner · April 30, 2024
Manny, we're very sorry to read that you're unhappy with your experience. Your feedback is what drives us to improve and given the chance, we'd like to look into the issues you are experiencing. Please email us at [email protected] our team would be happy to assist you.
I love the real juices here compared to their counterparts which truly isn't nearly as healthy as these juices/smoothies are. They are more expensive but takes a lot more fruits and veggies to fill a cup without ice cream or ice added! The staff was very friendly and professional!
Thank you Nico. I'll be back with my sons!
Response from the owner · February 16, 2024
JP It's such a great feeling to know that we left you with such a remarkable impression of Nekter. Thank you for sharing! We appreciate your support :)
I love Nekter and the service is great. I wouldn’t recommend to others because they just don’t care for fresh juices and spending the money
Shuang LiangGoogle
This used to be my favorite place for juice & smoothies - now it takes them 45 minutes to make a pressed juice, incredible.
Response from the owner · October 31, 2023
Hi Shuang, we're sorry to hear about your recent experience. We truly value your feedback, and we apologize for any inconvenience you encountered. We are committed to providing fast and efficient service. Please know that we appreciate your continued support and hope to have the opportunity to serve you better in the future. Please feel free to reach out to our team at any time at [email protected]. Thank you for your patience.
I ordered no ice. Instead they added ice. When asked about it, the employees did not professionally respond. They argued what difference it makes. Just took the juice with ice and came out
Constance WooGoogle
This location is SUPER SLOW. they messed up an order of someone in front of me that ordered in person. Seems like someone didn’t show up for work when I overheard them. Whole Foods juice was closed and was going to open later. It would have been faster for me to get stuff done in the meantime and gone back to Whole Foods and order my smoothies there. Either hire enough man power for online and delivery orders along with in person. Or don’t even open for online orders or at least make the online orders realistic in timing. I see the workers trying to divide orders but they were out of order and they made me (an in person order) wait longer compared to others. Go to the quail hill location or somewhere else if u were just dropping by to get a juice or order yours on the app more than an hour in advance. Only order here if you have time to wait not if u have a work meeting coming up. Because my order has multiple drinks, they made mine last just because others would have gone faster. Total wait time was 40 minutes
Response from the owner · October 21, 2023
Thank you for your review Constance. We sincerely apologize for the longer than anticipated wait! We will be passing your feedback along to management to help improve staffing up at busier times of the day. We greatly appreciate your feedback, since it helps us continually improve our service! We hope to see you again soon!
We're thrilled to hear that you enjoyed our real juice and found our staff, especially Nick, to be awesome. Your positive feedback is greatly appreciated. We look forward to serving you again soon!
Remember whoever he is running this shop , We drinking juice the most important thing to make sure the place and the counters where the team making the juice clean
Response from the owner · August 12, 2023
Obie, we're very sorry to read that you're unhappy with your experience. Your feedback is what drives us to improve and given the chance, we'd like to look into the issues you are experiencing. Please email us at [email protected] our team is always happy to answer any questions regarding your concerns.
I ordered the 16 oz and it was only filled half way and rest were bubbles.
I even checked with the store personnel but they said that’s how it is. I have been drinking the juice in Nekter for more than 2 years. This is the first time I had only half juice served