I noticed that my drink was not blended well. Also, it would be great if you guys add more bowl menus like the other stores instead of doing make your own only.
Angie R.
Everyone is always nice and I usually order my smoothies on the website and my purchases are always ready when I arrive for pick up.
Lauren L.
Drink was ready on time.
Traci S.
One of the employees was very kind and helped me right away, even though they were busy. Was kind enough to ask if I needed a bag.
Chris G.
Good
Mackenzie AlexanderGoogle
This location has the worst customer service. The employees are always in the back talking and don’t come out to greet you for several minutes. They don’t start making your online order until you arrive which defeats the whole purpose of ordering ahead. None of the employees have a sense of urgency
Response from the owner · February 7, 2022
Oh no! This isn't the kind of experience we want to hear from our guests! Mackenzie, can you please email us at [email protected] when you get a moment? We'd like to find out more and would greatly appreciate your help learning more!
This is the second time I come in to this Nektar and every time the employees demonstrate awful customer service. The guy literally was like what do you want and had an air pod in one of his ears as I was ordering.
Response from the owner · February 7, 2022
Oh no! This isn't the kind of experience we want to hear from our guests! Can you please email us at [email protected] when you get a moment? We'd like to find out more and would greatly appreciate your help learning more!
I ordered through the app and my husband picked up, since I am not feeling well. When he arrived home I asked where my juice was. Apparently the worker gave him the prepackaged items and forgot the juice.
So he had to drive all the way back to get it.
Pretty disappointed as this is my first time ordering through the app. Guess it’s better to order in person
Jerri L.
Rate of speed is for testing purposes. The store did great!
Carol F.
The last two orders of toxin flush’s were watered down. The Irvine store was not into customer service at all and I felt like I was bothering them with my order.
Amber R.
Not very good
Manav P.
not very friendly
Lisa F.
Great experience. Order was ready when I arrived and employees were friendly.
AnnaGoogle
4th time coming here and every time I would give them benefit of doubt that they are just having an off day. But every time I have come they were out of at least 1/2 of their ingredients or toppings for their bowls & smoothies. Also I have never seen a dirtier juice bar with stickiness and just dirt all over, from their counters, to equipment to the floors. Doesn’t seem like the place gets cleaned at all, not very sanitary for a food place.
Response from the owner · January 16, 2022
Hi Ana, thank you for your review. We are always looking for ways to improve, so we'd love to hear any extra feedback you have at [email protected]. We hope to hear from you soon!