No one really greets you or thanks you for your business they just give you , your order and go back to either their conversation or whatever they were doing before . Not a friendly atmosphere. Definitely the yogurt is amazing but the employees either need some type of pep talk in the morning or some coffee .
Quyen K.
Great pickup experience.
Cathrina A.
I ordered ahead and still had to wait an additional 10-15 minutes for my order.
Raul maczGoogle
Emily always makes my juices just how I like them. Great staff at this location
Response from the owner · March 7, 2022
Hello Raul, we appreciate the comment and support! :)
This review is specifically for this location. I ordered in advance, got there at the time I was supposed to be able to pick it up, asked for my drink and still waited another 10-15 mins. They only started making it when I gave my name for pick up. And it was not as busy as other Nektars Ive been to.
Lauren L.
Great service
Sara A.Google
Hi ,
I placed an order from the square. My pick up time was 1:55 I get a call at 2:20 saying that they don’t have my base. For the bowl.
I go in for a refund she says she can’t and I need to contact customer service.
I asked for store credit she said no didn’t look me in the eye as talking to me , didn’t apologize. She was so rude her name is Emily.
I am never getting nekter again! Everytime i give it another chance it fails! Worst customer service ever.
Had to send this email 3 times for them to reply after 10 days with a refund!!!!
Response from the owner · November 10, 2021
Sara, we'd really like to hear more and see what you ordered. We can definitely offer some suggestions or customizations either based on what you're in the mood for or what health benefits you're looking for :) Please feel free to email us at [email protected] or let the cashier know on your next visit. We're sure you'll fall in love with something on the Nekter menu!
I’m very irritated with nektar rn I go to this location at least twice a week and order the same thing every single time I’m there and some dumb chick with a pony tail tells me all of a sudden tells me that I can’t order my toppings in a side bowl which I do that every single time not impressed
Teach your new preppy college employees
Not to argue with regulars that happen to work in that area
Response from the owner · February 27, 2022
Joe, thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to [email protected] so we can rectify this issue.
ordered smoothie on app and went in 15 min later. Still had to wait another 15 for it to be ready. Also, said no agave but she put it in the smoothie anyway.
Suzanne M.
I had a mobile order and had to edit a bit after the time allotted. The smoothie was super thin. The last couple I’ve ordered have been that way. Not sure if you have new machines? they are super over blended. Smoothie should be a little thicker than the juices I would think.
Lucy E.
The service I received on my last visit was the only time I was not happy with it. It’s unfair to say this represents a typical visit as it does not. But I would say that the boy that assisted with my order seemed to dislike his job very much. Output in quality and service was very poor. He seemed annoyed that I asked for the proper lid to the container and did not respond when I wished him a good day, just walked away. I hope
You are able to track my order to the specific server since this is not a reflection of the other staff. Thank you
Natalie G.
Staff was very helpful and quick! I placed an online order for pickup, it was ready on time and I did not have to wait, someone helped me right away. One of the items I ordered was out of stock and the staff quickly offered a replacement and I was happy with the replacement