Nekter Juice Bar - Claremont

First time to this location. Ordered exact smoothie yesterday at Beaumont location and it was wildly different. It was chunky blended (meaning not very blended) and was thin as water. I asked the employee to re-blend with ice to give it a better texture. She then proceeded with ice for the quickest blend ever and it was a bit thicker but was now with ice chunks. It was fine. Really just want to give constructive feedback to help with training for employees to understand flavored milk is not a smoothie. Consistency is everything. Have a great day!

It was great! Really easy to order online and walked right in for pick up.

I am very disappointed! I've give so many chances to this Nekter and wasted a lot of my earned money during lunch and on my weekends to receive poor customer service and poorly made smoothies! Today, I made an online app order at the Nekter Claremont location and as usual greeted without any manners! The young petite women at the front counter looks miserable and poorly trained. Why don't they learn to say hello 1st and love their job? They always look like they are sucking on fresh squeezed lemons. Who is the manager or owner of this place? Like I mentioned, I'm a regular and frequent customer. I leave unsatisfied with customer service all the time. This generation has not learned the basic etiquettes of customer service. The staff should take some consideration towards being familiar and friendly enough too acknowledge our time and money! To add on, the only person or staff in this shop that has been nice and I was greeted with good customer service in the past occasions was a tall young gentlemen. I don't know his name. However, I do appreciate his service. Bottom of this, I ordered 2 smoothies and 2 protein waffles. The 1st smoothie has a odd taste of TOO MUCH protein. It tasted all the powder of the protein. To not mention, I was not able too eat all day an actual meal because of how full I was LOL. I'm not coming here again. 1st and foremost, the repeated lack of customer services and poorly made drinks.

The experience I didn't like was the fact that I had a free small smoothie and the process of ordering it through the app was horrendous. The app was updated and is more difficult to use.

I was happy to see that my order was ready when I arrived to pick it up. Thank you for being on it!

this review is for whoever the owner of this location is. it is absolutely not okay to only have 1 person working and running your entire establishment, especially when you also accept online orders. I waited 45 minutes for my order and it is not the employees fault when they are stuck fulfilling all these orders and also supposed to take orders/answer questions and it is not fair to the customers who are paying to keep your business running. if you can't afford to pay more employees maybe you shouldn't be open. I've had great bowls here before but today it was subpar because your employee is stressed out trying to get orders out as fast as possible. as someone who works in the packing house as well, I will definitely not be back and it makes me sad because I want to support my neighbors but I think you lack respect for your employees and lack respect for your customers. I hope your employees quit and find better jobs that are run by someone competent.

I ordered my juice at 435pm. It’s currently 5:20pm and it’s still not ready. The lady making the ordered continued to make orders before mine although it’s been 45 minutes for green juice.

Scheduling for this place on a Saturday could have been better. The gentleman was by himself and had several orders to fulfill himself. I stood in line to order but had to resign to ordering online since he was trying to fulfill the 5 orders placed before me. I was quoted my order being ready at 2:58 but it wasn’t ready until closer to 3:10 once another team member clocked in at 3. I felt for the lone person and that is why I scored the way I did. If there was better scheduling, I may score better.

This is the second time I order online to make sure my order is ready, but it hasn’t been ready. The Upland location is worst. I actually went to Pressed for two months, but I do prefer the Nékter product. So I’m back hoping for better customer service. The guy who helped me out today was overwhelmed because he had two clients after me. He actually told me I’d have to wait until he helped them before he could pack my order. I had to show him that per my online order, my order should’ve been ready when I arrived and that I couldn’t wait until he took and prepared their orders. He understood and ran around putting half my order together I grabbed the other half myself.

The place was very dark and unfriendly, my bowl was below half of the bowl. I will not be going back to this location

Service is always great and quality of food is good quality And the food is great

Delicious and quick service

Great service

awesome

Very nice team member that was clearly busy but definitely did not act like it