The rating and counts above are store-wide. 284 written reviews mention Smoothies, newest first.
Lizette R.
Very satisfied! We ordered the açaí superfood bowl and pb mocha smoothie and both were delicious! Excellent service!
Joban WanderGoogle
They are the best. Loved the service. Their smoothies are always fresh and delicious. Definitely recommend.
Response from the owner · April 28, 2025
Wow, thanks for the high praise! We're tickled pink to hear you're a fan of our fresh and delicious smoothies. Your recommendation means the world to us. Keep coming back for more! 😊
Everyone here is so professional and nice.
Great vibe and smoothies are excellent.
Check it out you won't be sorry
Response from the owner · April 28, 2025
We're jazzed to hear you're enjoying our professional team and the great vibe! 😊 Your kind words about our excellent smoothies made our day. Thanks for recommending us and we can't wait to serve you again soon!
Smoothie took 35 mins. I submitted the order via the app and waited 35 mins in store for it.
Lindsay KeamGoogle
Sadly the service was so terrible, we waited for over 20 minutes for 2 smoothies, there was no sense of urgency by the staff and a whole lot of attitude. Great smoothies, terrible service.
Response from the owner · April 28, 2025
We're bummed to hear about your experience. Waiting too long for your smoothies and not receiving the best service is not the standard we aim for. We'd appreciate the opportunity to make things right.
The wait time here is insane. There are always 3-4 people working and smoothies take 15 minutes to make. The efficiency of the staff I would attribute to the fact that I have been in multiple times and haven’t seen an adult working or managing. The last time I was in my smoothie came out after 20 minutes of waiting having been made in a rush and not fully blended. I asked for them to remake it and was told I would be out in the back of the line. I then asked if I could get a refund and they said they would rush make it again. It came out the second time even worse. Would not recommend and won’t be returning.
Response from the owner · April 28, 2025
We're really bummed to hear about your experience. It's important to us that our customers receive their smoothies promptly and perfectly blended. We'd like you to give us another chance, we will do our best to meet your expectations.
I have always had a great experience here but today the staff ignored me for 5 minutes and then my ONE small smoothie has taken 15 minutes after my pickup time and I am still waiting on it. Never coming here again.
Leslie R.
We love Nektar and thst we have one so close to our house! We’ve noticed the consistency of our smoothies are not consistent. Most times they are more liquidy and chunky. I wish I knew who made ours when we ordered in person a few visits ago, because they made a perfect one! Zero chunks and the consistency was great.
Randy D.
We always place our order through the app. By the time we arrive to pick up our smoothies, they are ready! Service is great considering the amount of employees that you have working.
It would be nice if you had someone working the register only and someone else working pick up orders. So that we aren’t having to wait with the customer ordering in person.
Saman DeolGoogle
Had a really good experience at the store, ordered in advance and i had to wait for 10-15 mins but totally understandable based on how busy they were.
Thank you for the great smoothie.
Response from the owner · April 28, 2025
We're buzzing with joy to hear about your positive experience at our store! It's great to know you enjoyed your smoothie and appreciated our efforts during busy times. Thanks for your understanding and for choosing Nekter! 🍓🥤
Thankfully the smoothies were good, otherwise I hate coming here and will not visit this location again. Staff was very rude. They ignored me and after ordering ahead of time I had to sit and wait an additional 30 minutes (total 1hr wait for SMOOTHIES). Horrible. I don’t normally don’t leave reviews but save yourself the time and go literally anywhere else but here.
Response from the owner · April 28, 2025
We're really bummed to hear about your experience. It's not the kind of service we aim to provide. We're glad you enjoyed our smoothies, but we understand that the wait time and staff interaction left a sour taste. Please reach out to us at [email protected] so we can make things right.
My god these 1 star reviews sound like a bunch of whiney babies. I have ordered from this location probably 153 times and have always had a good experience. Order ahead on the app or online and it will save you time get you free points to spend. Have a good tasting product that is a little slower is better than getting a terrible one quickly. They have gotten my order right every time I order. Kindness is free pass it on.
Cecily needs to get a grip. If the policy is wait 48 hours for a free smoothie after downloading the app that's how it is. To give a 1 star for this makes you a terrible person. Maybe take a moment next time and really think if it's worth it to be like this to people around you.
My god Scotty G seems like a real complainer. I would ignore this nonsense. People like him need to just stay home and make their own stuff. To complain about quality but then complain about something being to expensive is illogical. Organic is always more expensive.
Jess needs to order ahead if she is going to complain on how long it takes. Pull your head out of your behind and help yourself out instead of complaining about it. It's made fresh, this isn't McDonald's. I guess some people can't plan their day more then 15 minuted out.
Kristen needs to stop being a Karen (apologies to the good Karens). I have never had unhelpful staff. I do know they have shortened times for the winter. It is not that big of a deal.
Response from the owner · August 29, 2021
Todd you are a great customer and we appreciate your business always! Thank you so much and we can't wait to see you again!
Associate was smiling and kind. Service was fast and my smoothie delicious. Glad I stopped in. First time customer.
Kristen D.Google
Incredibly rude and unhelpful staff that likes to turn people away saying they’re closed before closing time. Don’t waste your time coming here.
Given that it’s winter and intuitively a slower season for smoothie sales, they should not be turning away quick, easy sales. But apparently our money wasn’t good enough for them today. Disappointing.
Response from the owner · February 11, 2025
We're really sorry to hear about your experience. It's important to us that our customers feel welcomed and valued. Thank you for bringing this to our attention and we will do our best to take care of this.