The rating and counts above are store-wide. 284 written reviews mention Smoothies, newest first.
CJ S.
Great customer service and great smoothies!!!
Monse S.
Juice and smoothie bowls were delicious as always. They got my order wrong, and the guy there didn't seem like he wanted to help me when I said it didn't look right. I ordered $80 worth of items, so I'm glad I looked to make sure it was correct before I drove off.
Lindsey Sandau-TomlinGoogle
We have been here a number of times and they've always been really nice with good service.
Today I took my 6 yo birthday boy for a fun treat after school and they comp'ed his smoothie!
Thanks so much to Hayden and staff. We won't forget your kindness!
This place is absolutely wonderful! All of their smoothies and bowls are delicious and promptly made. The staff is always very nice and helpful too. My preschooler and toddler think the açaí bowls are treats! We come at least once a week for dinner.
Have ordered smoothies here before online and are great, today was an acai bowl online order I went in to the pick up counter and was ignored for almost 10min other customers were attended until I proceeded to say excuse me to a staff member and told her I was picking up an order. She than grabbed the order threw it on the counter and said here you go and walked off.
Response from the owner · August 2, 2021
Anna,
I am very sorry about the experience you had with us! I will speak to the staff about being more friendly and attentive as our customer service is something we pride ourselves on as well as something that we rely on to really set us apart from our competitors. In order to fix this I would love to figure out something that would help you feel better about coming to our location! Please shoot me an email at [email protected] and I will get you taken care of!
I love the company nectar but I would never choose to go this location. Just know that when going here if you the customer don't like your drink just know the manager owner is in high believe the "customers NOT always right" My mother with cancer for the 1st time this was her 1st place in trying to start her journey in getting healthy. Being that she has cancer she's tryin to do better things for herself and here was a part of that start to her journey. She came here to see if she would like the route of drinking cold press juice. So mind you my mother has never in her life had to turmeric. She order smoothie with to mango smoothie with tumeric in it a large assuming that the mango would be more prominent. So my mom tries it coming to realise that she is not fond of the flavour tumeric. So we took a back in in hopes that we could get a new flavour I politely asked Is something that you is there any way that we can get replacement drink with a different flavour. Mind you we were the only customers in the store so it's not like she had a pack line we were asking her to make such a request at a busy time. The woman store manager owner, looked at me baffled at the fact that I had after this question. She proceeds to give me the answer "for free?" I kindly answered "I don't know if that's something that you could do but it is just a question." Her response was " I can give you our smallest size for free." Wich is half the size and my mother had just spent. I say "all right I'll take that 1 if that's all that you can give me." She proceeds to ignore me and doesn't even ask what I would like as a flavour in a replacement. Which again is fine I will wait happily I have no problems with that but I waited and even after that she proceeded to ignore me. I am not anyone who's trying to come off as entitled nor pretentious but it just put a sour taste in me in my mother's mouth at the fact that here's a woman trying to better her life in her health with cancer and you don't even have the decency for even your customers at that to try and make it right as a business manager... That's pretty piss poor performance if you ask me. You have the means to help a woman out on her health journey. This was a big moment from my mother trying this in her process she's not an open women to this sort of stuff. The way this manager turned her off and shut her down. We were gonna come back all the time from here on out but after that, unfortunately not. Do better...
Nekter is a delicious and fabulous addition to the southwest plaza area! I returned there today after visiting when they very first opened (about 2 months ago), and once again received great service, and a delicious smoothie. The wait time was considerably less this time so don’t let the other reviews deter you. The employees were very efficient and friendly. Highly recommend!
Nekter is a real deal juice bar. Dairy free. Sugar free. Juice or smoothie options. It may feel expensive but when you consider that you are getting tons of fresh food juiced into that drink....yes, please.
Response from the owner · July 29, 2021
We are the real deal and we are glad you recognize it!!!! Thank you for the awesome review and we hope to see you soon!
If you’re looking for CLEAN and HEALTHY come here. These ladies are constantly moving to make juices, smoothies, and power bowls fresh with every order. The online pre order app is key to avoiding a wait.
I have been to other Nekter locations before and have always had great experiences. However, this store is unlike the others. There was no warning that the employees were running behind — it took 32 minutes to get two smoothies and a bowl. When the order was finally ready one smoothie and two bowls were brought out. Quality was poor. The customer service was lacking. Will not be recommending.