Not good. As usual service at this location is terrible.
Conor T.
The bowls need to be filled to the top or close to it like before. Lately, I have been getting less in the bowls.
jeff V.
There was no one coordinating orders, so I waited until there was someone else complaining and finally they discovered my order had already been completed and put aside.
Kristen I.
Great work as always
Rosanne E.
This location was very disorganized, they seemed to be understaffed. We ordered our drinks online, went to pick them up with plenty of time for it to get ready, but once we were there it took about 5-10 minutes to even get the chance to tell an associate that we had an online pickup.
Lindsay B.
The berry banana bowl was watery , not great
Nathan M.
My juice had been ready and waiting for me (I ordered online and was late picking up), however when I go there, I couldn’t get any service (no one to hand me the juice). I waited at the pick up counter a while and was completely ignored. Then I waited at the order counter for a few minutes before one of the three girls working said, we’ll be with soon, without even looking at me. Finally, after waiting longer after that, I said, “I’m just picking up.” A girl finally comes from the back to help me, but can’t find my juice and has to look in a few different locations to find it. This was my worse experience at Nekter by far!! No problems at the other locations.
Christine H.
Great store and products. Staff was great and extremely friendly. One thing to work on could be completing orders in a timely manner. I had to wait twenty minutes in store for a juice that was placed mobile fifteen minutes prior to when I arrived.
Kaycee K.
I ordered online a juice from your menu when I want yo store to pick up they told me we don’t have it anymore ! So why you put it in your menu?!
Angela K.
Good service. Speed has improved over the years.
Shawna W.
Good! Love you guys. Usually done later than estimated time
Ben DGoogle
I came in and walked up to the register as no one was waiting in line. I just stood waiting, no acknowledgment for at least 8 minutes. Once I finally got some attention, I placed my order only to be told (at the end) that it would be a 15 minutes wait, since location is understaffed. Okay, I pay and wait outside. I check in at 20, 25, 30 minutes, nope, not ready. Finally, I got part of order at 33 minutes and the remainder a few later. I get it estimates are guestimates, but wow. Just have to go in expecting 30-40 minute wait.
Response from the owner · September 2, 2021
Hi Ben,
We are always looking on how we can improve, and would appreciate any extra feedback you may have! Feel free to reach out to us at [email protected], as we would love to learn more!