Great service. Was waiting on peanut butter for the bowl but staff kept me informed.
Mohamed AtikGoogle
The WORST Nekter location. I attempted multiple times to give this place a shot since it's so close to my house. Never coming back here. I would rather drive 10mins down to spectrum.
They are SEVERELY understaffed
Always out of ingredients
Poor management
They just don't care
They straight up told me cancel my order, because it was going to take over an hour.
Response from the owner · September 23, 2023
Thank you for your review Mohamed. We sincerely apologize for the longer than anticipated wait! We will be passing your feedback along to management to help improve staffing. We greatly appreciate your feedback, since it helps us continually improve our service!
Waited 1.5 hrs for a delivery order that never came. It was for 2 açaí bowls and was 3 mins away. This location is an absolute mess and the one star reviews are 100% accurate. Management has not done a thing in months to fix it. Don’t waste your time and money!!!
Smoothie was very runny. Think there going in to freezer right after being made, guessing it sat for a bit
Jackie O.
Great!
Cornell W.
This location is a hot mess. I ordered online and went to pick up was told they were closed bc the system was down. This is not the first time this has happened as a I order from the location regularly. I ended up going to another location.
Kaylyn R.
Great
Leah H.
Good service
Neelu AroraGoogle
Terrible experience. Ordered an açaí/mango bowl and got a sour yellow purée instead of the bright purple açaí blend. When I asked the employee he said they were out of açaí and were told not to tell that to customers but make it with other fruits/blueberries. Doesn’t seem right to me.
Response from the owner · September 16, 2023
Hi Neelu, we apologize for any misunderstanding. This is absolutely not the experience most of our customers are accustomed to. We want to make sure this does not happen again, so please email us directly at [email protected]. We look forward to connecting and turning this into a much more satisfactory experience for you.
My most recent visit was very nice, my bowl was ready on time and the workers were kind.
Hope S.
Your computer was down at the time, so I had to order on my phone which took me longer. I was kind of in a rush! But other than that everything was fine.
Casey S.
Okay service. Wasn't too helpful when asked for a straw
Samantha C.
Will return again!
Jerrie B.
I ordered elderberry shot and I went to the store and they didn’t even have elderberry.