I ordered a chocolate açaí bowl with peanut butter drizzle. The location from which I ordered was out of chocolate drizzle and cacao nibs and neglected to add the peanut butter, which I paid extra for.
Haylee S.
thank u
Jenelle J.
I ordered online with a 15 minute wait time. Showed up in 20 minutes and it wasn't even started. One employee was on a break, which is why they were behind. Then after that employee came in, they started taking someone's order before catching up on orders. He was about to take the next order and I stepped in and told them some of us were waiting to pick up. So he instead went and started making drinks. I waited about 10 minutes and finally received my drinks. They were polite, no issues with the employees, but they are under staffed. There were about 4 people waiting to order and 4 people waiting for their purchased items.
Lynsey P.
I got an acai berry bowl and a coffee kickstart protein smoothie but both of them tasted like celery/other greens which was really off-putting. I've never tasted that at other locations.
Cody B.
I ordered 2 bowls and when I got home, both were missing granola; 1 was missing the chia pudding I paid extra for. I called though and was offered a refund in the form of a gift card that I need to go pickup in store. I live close by so it's not a huge deal, but wish there was a more efficient way to get refunded. The worker (I forget her name), was great though, and apologetic, and super helpful.
John B.
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Mister CellerGoogle
Great place to enjoy real juice! Nick is awesome
Response from the owner · September 5, 2023
We're thrilled to hear that you enjoyed our real juice and found our staff, especially Nick, to be awesome. Your positive feedback is greatly appreciated. We look forward to serving you again soon!
Not great. They made my drink wrong . They didn’t add what I requested
Kelsie E.
It tasted different from last rime.
Betty C.
This location seems to struggle with inefficiencies and unmotivated staff compared to every other location that I’ve visited.
Michael CGoogle
Horrible service, very dirty place inside and at the kitchen where they make everything. Tasteless,don’t spend your money here
Response from the owner · August 28, 2023
Michael, we want to apologize for any misunderstanding. This is absolutely not the experience most of our customers are accustomed to. We want to make sure this does not happen again, so please email us directly at [email protected]. We look forward to connecting and turning this into a much more satisfactory experience for you.
The location was short staffed on a Saturday. Product was good and staff was kind. They just lacked the amount of support to meet the customers that were present.
John B.
It used to be good. The quality and speed of service was not what I've experienced in the past. I waited over 5 minutes and I ended up ordering on my phone waiting in line with no one in front of me. After placing my order, it would take another 25 minutes before I can pick it up, by the time I pick it up, it's been put in the refrigerator, when I get inside my car, I immediately devour it but it was all a slush and the meling process had already begun awhile back.
Dawn N.
Dining room was dirty. Store is often out of things. Today out of small cups and bags and drink carriers