Fresh Juice reviews · Nekter Juice Bar - Irvine

My juice was not ready for pick up even though I got there 10 minutes past the pick up time. Then when the woman at the counter realized my juice was not there, she helped all 7 people that were in line first before helping me, even though I had paid to pick up my juice prior. The reason I did that was because I was extremely sick and not feeling well. Until her manager came in from his break, I was not helped. He was very helpful, but she was not. I waited a total of 20 minutes from the time I arrived to when I left. I just think that if they are going to offer a service to pay ahead and there are glitches, those customers should be attended to prior to the customers in line still deciding on their order.

Please blend ginger all the way... had huge bits of ginger in my juice it was gross :(

My order was correct and ready, even though I arrived early to pick it up. I've never had a bad smoothie or juice from this location! :)

Great juices and acai berry bowls, great service very friendly staff great location:)

More juice option, ex mother's has kidey cleanse. But over all great

Great and fresh tasting juice. The service provided by the front desk was excellent.

I love the juice but I am frankly kind of confused and frustrated due to the fact that I am not getting any stamps or credit for my app orders? I have made two separate orders in the past few weeks and I did not get a stamp for either of the two purchases nor did anybody give me a receipt they told me that there is no receipt given when you make an app order

It was good, but the speed of service was a tad too long. And when I came to pick up my order the customer service wasn't really helping me and he was too busy making a juice for another customer. But you have to focus on both.

I love most of their juice but my favorite is when they have watermelon! Sometimes you’ll have some consistency issues but they always fix it when you ask; so for me - no one is perfect but the customer service is important for a nice review.

Ordered on the phone while I was at the gym. About 7-8 mins later I showed up to pick up. Quick hi by the staff but no eye contact from anyone and everyone was doing something other than making juice. I have them my name and they said they could not find my order, I pointed to the printer and asked if that was mine, they said yes and said they only just got it. Had to wait another 5-6 mins. The team appeared unmanaged, disinterested.

I love the taste of the juices, but this time it took WAY too long. Actually ridiculous. I Mobile ordered and it said it would be ready by 10:20 am. I ordered this at 10 am. I get there and it takes an extra 10 min to finish it all up. Which made me late to work. And worse off no one apologized

Always quick and polite service. The juices are delicious.

I have a couple of issues with your mobile app. First, I often times have difficulty paying with my saved debit card. I usually get a message stating something to the effect of, "Invalid Payment". So I have to delete my card and re-enter it before I can complete my mobile order. The other thing I would like to see is for the option for "Light Ginger" on your juices. My wife loves your Toxin flushes but the regular ginger is a little too strong for her. So she cannot use the mobile app to order her drinks.

Great fresh juices and great costumer service

Like your juices and vegan choices. Friendly and fast service. Thanks!!