30893 Gateway Place, Ste. F-3, Rancho Mission Viejo, CA
4.6
1,516 guest ratings·1,074 written reviews
Willie G.
Great!
Creeah E.
Great service every time
Jasmine P.
Always excellent
Micaela CampagnaGoogle
honestly, I’m giving 3 stars because I’ve been here before and usually it’s okay. The boy who took my order LITERALLY rolled his eyes at me when I asked for another minute. And then very plainly and rudely rang me up. It’s a Saturday, 3:20pm and there was only a family in the lobby. Some mobile orders coming in but dang- not the Saturday pick me up I was hoping for.
Response from the owner · April 3, 2023
Thank you for taking the time to share your experience with us, Micaela. We apologize for the poor service you received and we take customer service very seriously. We strive to provide a positive experience for all of our customers and we are sorry that we did not meet your expectations. We will be sure to address this with our staff to ensure that this does not happen again. Thank you for bringing this to our attention.
We love the nekter experience at this location. The smoothies are consistent and delicious.
Maggie C.
Great and easiest to order online.
Brooke H.
Thank you for the birthday drink, it was delicious! It’s very easy to place order on the app, pick up was a breeze, plenty of parking.
Jennifer L.
Good, but your revised app made me reenter my CC. I wasn’t sure why and it caused some confusion. A message that said “we have a new app and need you to reenter your CC info” would have been helpful.