Smoothie reviews · Nekter Juice Bar - Rancho Mission Viejo

The team is always nice friendly and fast. However there is always inconsistency in the smoothies and bowls. They are never the same and this morning the açaí bowl was completely watery when we got it. On another note since the app update there is no opportunity anymore for this location to not have a sweetener. I get two options either zero calories or agave. I want an option for none at all

I walked into the store the other day and it just reeked of cigarettes. She gave me my smoothie and got a heavy whiff of them. I dare question the choice of employment for hiring a chain smoker for a health and wellness store.

Best smoothies!

My husband ordered Orange Crush and thinks he received strawberry smoothie.

very positive. my order was ready when i got there and employees were cheerful and busy. it's a nice. clean spot for a quick smoothie break.

Great! My smoothie was ready when I showed up and tasted delish!

my go to smoothie place the folks here are very nice and know me by name. :)

I would love the smoothies we order to be more consistent. We always order the same thing, with extra pea protein. Sometimes it comes out milky, sometimes it’s thicker the way we like it. It must depend on the person who makes it. It would be great if the recipes were more measured so that the consistency was the same each time we ordered it, as well as store to store.

Very friendly and speedy service from the two employees in the store during my visit. I had a mobile order for 3 mango smoothies, and all 3 smoothies all came out great, and ahead of the estimated time. 10/10 service

There were at least six teenage employees working when I came in, with a line extending all the way to the door. Not once did anyone look up, come to the register, or acknowledge the customers waiting. They continued chatting with each other and making smoothies while the line grew. After more than 20 minutes, I finally caught the attention of one female employee, who said, “You know this is self-service.” I explained that I had placed my order 30 minutes earlier through the app—something that would have been obvious had there been any greeting or basic customer engagement when I walked in. My order was sitting in a fridge behind the counter, but it took an excessive amount of time just to get a staff member to hand it to me. If Nekter is moving away from human interaction, then the pickup fridge should actually be accessible for true self-service. Otherwise, this level of service is unacceptable.

I was really disappointed by my experience today. I arrived at 5:59 PM—literally one minute before closing—and was refused service. I genuinely enjoy Nékter’s fresh juices and smoothies and have always had positive experiences before, which made this especially frustrating. I understand closing procedures, but turning away a customer one minute before closing felt unnecessary and left a bad impression. I hope this is something management can address, because I truly like the business and what it stands for. I want to continue supporting Nékter.

We love coming to our local Nekter! The team are friendly, efficient and helpful! We swing by and pick up our smoothies and drinks often after our kids’ soccer games. It’s their #1 request! 😊 Thanks Sendero Nekter team!

I love that this location is near my doctor's office. It makes it easy to pick up a smoothie after I get a blood draw. I decided to order a PB and Jelly smoothie and I was already in the store when they were preparing it. The gal was scraping out the dredges of chia jelly and working to spread it around inside the cup. I could tell I was going to get jipped on the chia jelly- not sure why she didn't go grab more? But I think it was less than 1 TBSP of jelly, which is one of the best parts about this smoothie. Just feel like paying almost $12 for a smoothie, I should get what I'm paying for. I would have said something but I've been sick and have no voice, on vocal rest.

Ordered on app then went in. When I first walked in the employee at the counter stared at me and then asked another employee to talk to me for some reason? She got my smoothie and I left. When I got home I noticed the smoothie was way off. Super thin and not much flavor compared to usual. Called the location and they took my name down for a free one next time. Who knows how that system works?

Excellent service today!! Thank you for quickly preparing my smoothie.