Açaí bowl reviews · Nekter Juice Bar - Phoenix

It was a good experience and our bowls were delicious!

I did not receive what I ordered. There were things left out of my bowl and things put in that I requested be removed.

I love my acai bowls, but really looking forward to trying the spicy drinks!

Hadn’t been by in a while, and was thrilled to discover the amazing chocolate bowl. Nom.

Great. Service is always friendly and acai bowls are delicious.

Not a fan of acai bowls, but nekter's acai bowls have good variety and quality flavor.

Overall good, but bowl was half empty.

First time visitor, acai bowls were delicious.

Experience is always amazing, employees are always welcoming. The bowls we order are made to perfection, Always. Would recommend to everyone!

I had items on my order that were missed and if I hadn't checked at the store I wouldn't have had them. The associate fixed it no problem and apologized which was much appreciated. The store didn't appear to be busy so attention to detail is needed. Overall, I'm shocked by your prices. I love Nektar and want to keep buying from you but given how expensive it has gotten it makes it hard to do this consistently. If I want to add on extra banana or peanut butter it costs me $1.35? Come on, that's ridiculous. I use the app, maybe to offset the pricing you could make it easier to earn free rewards. It takes a lot to earn a free bowl and they are expensive.

It's a hit or miss. Depending on who makes the order, the item is never the same. It can come great one day, and underfilled or thin consistency the next. I feel like I have to be there on a certain day or ask for certain employees to make my smoothie for me. The smoothie bowl I received the other day was only 2/3 full. I only ask for consistency on product quality.

I really like Nektar and chose to order in store vs via the website or app. I have often seen prices be higher online or on apps vs in person. When I got to the store, I learned that add ons that were free if I ordered via your website were an upcharge in store. I chose to order via your website instead of in person despite being in store. It was disappointing to see that discrepancy. I also chose to order a juice that is a green juice. When it was given to me, it was a brown color. I asked to make sure it was the correct drink. The gentleman explained that there was beet juice in the juicer and the he could remake it, but his tone was a little rude because I questioned if I had the right drink. My juice and bowl were fantastic, but the overall experience was a little off putting.

Unfortunately, not great! The bowl was delicious as always, but the customer service at this location has not been great the last two times. I ordered ahead this time and when I went to go pick it up, they barely acknowledged me standing at the counter. I finally got the employee's attention and she told me "just one minute" as I waited for 10 more minutes. The whole time my bowl was ready... I was there for a total of 20 minutes with an order that should have been a quick pick up. It's not the end of the world, but frustrating when this has happened twice and I try to order ahead to avoid this problem.

Smoothie and bowls are high quality, fresh ingredients, superb taste!

Horrible! I Went there this morning. Male with ears on his nose was rude and sarcastic. No customer service skills whatsoever. I first ordered 9 bowls, then I realized I needed 10. I ask him to please add another one to my order. He made me wait again on the line making sarcastic comments. The 9 bowls were melting because of the time he made wait for the last one. I have been to other locations and service was great!