Bummed they don’t open until 9am on weekdays now! Usually need a juice or smoothie bowl before traditional working hours :(
Response from the owner · October 18, 2022
Thank you for your review. We are always looking for ways to improve and we will share your feedback with our team. If you ever need assistance with anything, please let us know at [email protected], our team would be happy to help you!
I come here daily but my visit today was not satisfying. Usually I never have a problem with how I like my bowl but today. Ben was rude and wanted to charge me for something I don’t normally pay for and my bowl wasn’t the same. I spend lots of money here and I don’t appreciate how I was treated today!
Savanah T.
Order was missing some add ons to our bowls
nathalia B.
Ordered celery juice and a bowl. The celery juice was basically water. I took a pic If it if you’d like to see it.
Nick G.Google
Great selection of bowls and very friendly staff! I tried the Dragon Fruit Bowl, it was refreshing and very sweet. I also added peanut butter and it was epic.
Response from the owner · July 23, 2022
Nick! Thanks so much for the support and comment. We appreciate the 5-stars!!! :)
I love app! It makes it so easy to order and pickup. Amazing bowls
I AgGoogle
Ordered a peanut butter bowl it was very good but it was only half way full normally when I have gotten it in the past it’s filled to the top not today little disappointing
Response from the owner · July 10, 2022
Thank you for your review. We are always looking for ways to improve, so we'd love to hear any extra feedback you have at [email protected]. We hope to hear from you soon!
The last two times I have order the Acai Banana Bowl some of the fruit has not been fresh. This time the banana is past it's prime and very mushy, and the last time the blueberries were old and mushy. Ruined the entire bowl for me.
It will be awhile before I give you another order, and I have been ordering once or twice a week, and buying of my whole office. But if it's not good...it's not good.
Bogi LateinerGoogle
First off, the location shows up as having a drive through, which is why I went there. They don’t. But more importantly customer service was pretty much non existent. Woman at the counter was totally disinterested and barely smiled. It was my first time to a Nektar, and she seemed annoyed that I had questions and didn’t know things about the menu. And the blender was so loud I couldn’t really hear her. I’m pretty sure they mixed up an order between the woman in line ahead of me and my friends order. She had to ask if her was correct, and without looking they said yes. Then when my friend got hers, it didn’t look like it was one she ordered. But again without looking they said yes it was. I asked and verified that they had not put cashew milk in mine since I have a really bad allergy. (I’d specified that when I ordered) The guy making them, again not even turning around to look at me, said yes and that he even changed gloves. That part was appreciated, but it would have been nice to have even a semblance of customer service when he told me that, maybe even eye contact, or simply looking at me. Is that too much to ask?
Lastly the bowls were both missing the agave that was supposed to be on top, they were barely frozen and were already melting when they were handed to us, and they had maybe 5 blueberries. Disappointing all around, and I have no intentions of going back.
Customer service is everything to me. I’ll forgive a less than stellar food item. But when there’s no customer service, no friendliness AND less than stellar product, then what is the redeeming value?
Response from the owner · July 3, 2022
Oh no! This isn't the kind of experience we want to hear from our guests! Can you please email us at [email protected] when you get a moment? We'd like to find out more and would greatly appreciate your help learning more and assist you in rectifying this matter.
Easy online ordering & super fast service! Thanks for a great smoothie bowl!
Dawn GeoffroyGoogle
Traveling through & happy to find a healthy option! We got 2 smoothies: Protein Power & Berry Banana Burst, both delicious! I got a smoothie bowl: PB Health Nut - simply delicious!! Easy online ordering & fast service - thanks!
Response from the owner · June 26, 2022
Hi Dawn thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon! Thanks for 5-stars!!!
Ok while I love Nexter, the only issue that I have is when my most recent order was split, it just seems that even putting the split order together does not equal to a full order. But other than that love the dragon bowl!