Açaí bowl reviews · Nekter Juice Bar - Napa

I did my Mobile and sadly they were not open a girlworker was waiting for someone with a key to come. She took my info but I had activated 50 percent off coupon I now have lost and no bowl to eat. I.also not cancel my order as well. Now to go to work with nothing.

No one greeted me when entering the store. We love the smoothies and bowls but staff tends to move pretty slowly.

Great experience! Staff was super friendly and the bowl tasted great.

The staff executed the bowls perfectly! Thank you!!

I paid for an addition of peanut butter to my bowl, it wasn’t included unfortunately.

Bowls were watery. Not made correctly had to bring them back

I fell in love with NeKter earlier this year. I’d always overlooked it as it is a bit hidden, but I was so pleased when I tried it. I especially LOVE the “Toxin Flush” as my go-to juice. (The bowls & chia pudding are amazing too) Lately the staff give me the run around as to why they can’t make any juice…usually saying the juicer is being cleaned. Really?! At 4:00pm the juicer is being cleaned for the day, and therefore no one can order juices. Ridiculous if you ask me! Juices should be available ALL DAY, up till Closing. This has happened 5 times recently. Other times I’m told they are out of this or that ingredient which is crucial to the flavor of the juice I want. Is this due to poor management? Lack of training?? I’d think the owner would not be happy at repeatedly turning customers away, I’ve spent hundreds of dollars at your store. I might as well buy my own juicer and skip the headache of parking, and frustration of walking out empty handed. I defected from Jamba Juice. Sad to say I may have to find alternative fresh juice options. I want to support your store, and I truly hope you stay in business.

I fell in love with NeKter earlier this year. I’d always overlooked it as it is a bit hidden, but I was so pleased when I tried it. I especially LOVE the “Toxin Flush” as my go-to juice. (The bowls & chia pudding are amazing too) Lately the staff give me the run around as to why they can’t make any juice…usually saying the juicer is being cleaned. Really?! At 4:00pm the juicer is being cleaned for the day, and therefore no one can order juices. Ridiculous if you ask me! Juices should be available ALL DAY, up till Closing. This has happened 5 times recently. Other times I’m told they are out of this or that ingredient which is crucial to the flavor of the juice I want. Is this due to poor management? Lack of training?? I’d think the owner would not be happy at repeatedly turning customers away, I’ve spent hundreds of dollars at your store. I might as well buy my own juicer and skip the headache of parking, and frustration of walking out empty handed. I defected from Jamba Juice. Sad to say I may have to find alternative fresh juice options. I want to support your store, and I truly hope you stay in business.

One of the items was missing from the bowl I ordered. Did not notice until I got home. There usually is no issue.

Employee was not super enthusiastic and felt like it was a chore for him to get a bag for my order. Also one bowl was not correct.

I showed up when my order said it would be ready and they didn’t even start making it . They were also ran out of half the things the bowl needed

This place used to be so good! The place is a complete mess. Half of the lights weren’t working and the store looked closed. It is incredibly cluttered and unorganized as well. Tons of junk everywhere. Definitely not a place where I would want to order from. My acai bowl was liquid with apple core toppings. The staff did not know how to cut up an apple properly. This place has really gone down the drain.

Store is consistently out of products. Today signs on door said cash exact change only (has been for weeks) no juices no bowls. Hoping it’s pandemic related. Was never a problem before. Love the store

Overall good. From past visits, the staff needs to be socializing less. For the amount of workers on the shift (4 to 5) I should not be waiting 20+ minutes for a bowl when nobody is in the store. That said, this past Saturday/Sunday that I was there the Saturday and Sunday crew were different from the usuals that my husband and I encounter. They were all very on top of their work. The young men are always very focused, and the young ladies that helped us this weekend were very helpful. Praise the staff from October 30/31st. 10/10

Napa location is always out of supplies and need more training for consistency with bowls. Bananas need to be fresher and bowls need to be thicker, not so watery