We're really concerned to hear about your experience. Your health and safety are our top priority. We are happy to get the details the order details from you and trace back the full lot of all ingredients not only for your most recent order but all prior ones as well. Our vendor does have strict quality checks along with inspection and lot traceability to identify if there are similar incidents are reported by others.
On your comments around the lawsuit and no response about your prior complaints, I am happy to report that there has been no reported active, pending, or closed litigation as well as no record of prior emails or feedback from you on this matter. Feel free to reach out to us at
[email protected] and we will quickly address your query.