Guest reviews

Fresh Juice reviews · Nekter Juice Bar - Chandler

1085 West Queen Creek Road, Ste. 8, Chandler, AZ

4.7

1,570 guest ratings·1,186 written reviews

The rating and counts above are store-wide. 65 written reviews mention Fresh Juice, newest first.

Preets GhaiGoogle
Somehow I find their drinks/juice way too sweet even if I were to get just greens with no apple or any other fruit. Very strange! The juice I ordered was ok and I must say no customer service. The girls don’t care to greet or even acknowledge your presence, very unfriendly. Looks like they either ain’t happy working or just don’t care. I don’t think I’ll go back to this location.
Response from the owner · November 30, 2022
This is important feedback and we appreciate it. It's certainly not our intention to mislead our customers, and we apologize for any confusion. Should your juice not taste to your liking please do not hesitate to let us know and we can remake your juice and adjust the amount of fruit we use in our recipes. We work hard to provide our customers with our best and hope you will give us another opportunity to demonstrate this.
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Pam MyersGoogle
Frustrating! Every time at the Queen Creek, Chandler location I try to come here, there's an issue. Coming to pick up Juice Clense for tomorrow. Knew they closed at 7 and I left home at 6:30. Called and there was no answer...not even a voice mail etc. Wanted to call ahead to let them know I was on the way as well as place additional order. Got there at 6:42 pm. During their business hours. This time, they were closed due to iteam meeting. Really wish someone would have answered the phone and let me know so I didn't waste my time nor my gas. This isn't a 3 strikes abd out scenario...its more like 13. Time to look for alternatives.
Response from the owner · December 1, 2022
Hello Pam, Thank you for bringing this matter to our attention. We sincerely apologize for the frustration you experienced at our location. We have notified management about this and hope you haven't encountered any other issues at this location since.
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Cynthia K.
The app is very convenient, order was ready when I arrived, and I received my juice right away.
Natalia E.
The experience was fine. The staff were busy making other drinks and acknowledged me when I entered. They helped me as quickly as they could. I like mobile ordering. It would be nice if I didn't have to select no to a protein booster each time. The other options do not force me to choose and it's a wasted step and takes unnecessary time. It would also be nice for the Earth if you could figure out a way to use pulp instead of throwing it away. I asked and was told that some locations use it for compost. I know that pulp can be used in a variety of recipes and look forward to seeing what creative, tasty, healthy solutions your company introduces to the world. The juices and smoothies I've tasted are really good. I'm glad that I finally gave you a shot.
Alicia BrownGoogle
I order a couple juices and paid ahead.. my order was given to another customer per an employee, horrible customer service, manager was too busy to give refund at the time and the employee told me refund will be given when manager has time..
Response from the owner · December 1, 2022
Dear Alicia, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better. Please feel free reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
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Nicole A.
Absolutely love Nektar! I tried the new Beet juice! It was so delicious I would buy it again!
Rhanda PretzerGoogle
The juice I ordered was good, but no customer service. The girl was rude and definitely gave me a look that could kill. Also didn’t say a word. Not sure if she was having a bad day or what, but I don’t think I’ll go back to this location.
Response from the owner · December 1, 2022
Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to [email protected] so we can rectify this issue.
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Melanie A.
Juices were delicious and service was great. The only thing I wanted to mention was this…my two day cleanse bags had a very strange odor! It almost had a sewer type smell. It was unappetizing and I noticed immediately when I got into the car with my bags. Not sure if that is always the case or it something was off, just thought I’d mention it. Thank you!
Maria S.
My experience was great with Nectar this morning! Our juices were made to our liking and we will definitely be back soon!!
Lenora A.
One of my juices was not sealed. 2 were frozen.
Jodi J.
I stopped in to pick up my 2 day juice cleanse that I ordered a week ago for pick up today and they did not have it. The store was out of stock of two of the juices in the cleanse.
Jocelyne P.
For this order our juices were all prepared and ready when we arrived. We ordered 3 toxin flushes but the one of them was a completely different color and seemed to be missing any greens. The other 2 juices and our shots were perfect. We would like to have all 3 juices be what we ordered though.
Kristina S.
The guys over there are kind and courteous always smiling. I order by the app in advance sometimes I arrived there and my order has not show in their computer but as soon as it gets there they prepare the juice right away👏🏼
Eliezer S.
Order was done correctly, juice was great! We ordered from your shop instead of the one closer to us cause they have made many mistakes recently. Thank you!
Hector D.
I was disappointed that I was not notified at ordering that they were out of Celery Juice grab and go product.