Nekter Juice Bar - Phoenix

I don’t know because my order isn’t ready yet. You need to update you timing system.

I really wish the workers would tie back their long hair.

I love Nekter but today there was a new girl that had no idea what she was doing. Order took forever and was not good like usual.

I love Nekter! This particular store is not up to par however. I stood and waited tor a long time while the associate ate blueberries with her gloved hands. My order was in the frig. There were no other customers in the store. The workers were ignoring me. This is the closest store to my house but I dont like to visit it since it is consistently slower and less friendly than other stores farther awsy.

I eat at Nekter throughout the valley almost everyday!! This is BY FAR the best protein bowl I’ve had! THANK YOU!!!!

Online order of 9 bowls, for a work meeting, was not ready at 7am as confirmed. I showed up at 7am and lights were still off but door was open. The girls working were nice and got on it quickly but said it never printed. I put in the order at 523pm the night before.

Unfortunately this was the first time that my order was made wrong 😕 I ordered on the app and requested no cocoa nibs on top but still received them. I also ask for extra agave but there was no agave in my bowl. Last, my bowl was missing peanut butter which made me sad because I'm obsessed with your peanut butter. You guys were out of spoons. They said it was a supply chain issue which I could understand given the circumstances many businesses are facing with covid. I'll probably go to the other location near me next time.

The mango delight was very watered down and hardly any taste. This has happened before. And the workers were unfriendly and unprofessional

Excellent

I ordered in the app. They told me it wasn't ready. Helped all the other guests and eventually said they were out of carrot and oranges and did not know what to do. They could not get a hold of their Manager. So waste of time could have told me from the start and they clearly need more training. Not apologetic at the least.

I was greeted when I entered the store. My order was ready, didn't have to wait.

Not a good idea having an Amazon Alexa at the front playing rap music so loud that you cannot speak with the staff. Also, staff members should say excuse me or something like it instead of what.

I ordered my bowl ahead of time online and requested it to be done at a certain time. It was not done & the worker said they never received it. I had the receipt to prove I ordered an hour ahead.

I stopped in to order acai bowl. 2 girls were working, completed 3 orders while i stood waiting (i was only person in line). One girl asked me after 2cnd on line order was given to customer, if i had a online order. I said no, she walked away. 2cnd girl asked another on line customer for his name. Completed his order, then asked me if i had a online order. I again said no. 2cnd girl then said you will have to wait a few minutes. I felt scolded for not ordering on line so i left to run a errand, and ordered on line. Order said 15 minutes, i waited in The car until 15 minutes was up.I went back inside and sat down to wait for my order. The 2 girls were making one order. The girl gave the customer her order and asked if I made online order. I said yes. She said it must not have come through.. i said it should have, i ordered 15 minutes ago. She then looked in fridge, said no she didn't have it, the other girl looked at order and found it.Here's the gig, i said i ordered on line since it seemed the online orders were being made before walk ins... she then replied,i told you it would be a few minutes..I told them forget it. Andrea as manager, maybe you can help them multi task.

I ordered on the app, and when I got there, they hadn’t even seen my order so I had to wait for them to start from scratch for my order. Not impressed. She blamed her printer.