My order was ready 5 minutes before the given time, and the staff were super quick and attentive. Very pleasant experience with very kind people, and the smoothie was a 10/10!
Jose J.
Poor customer experience at Desert Ridge store on 5/11/22. Employee gave wrong change and still did Not have my online order ready from 25 minutes ago.
Needs major improvement.
Josh H.
Order was ready when I got there.
Kaylee N.
Very easy and friendly staff
Ann C.
2 items -I have bought the PB&J smoothie 3x and each time its a bit different. Still good, but def different.
2nd item - I feel like I am getting a survey every time I visit. I would institute some masking rules so that you don't over survey you customers
Daniel C.
Really takes a long time to get a bowl. I often go elsewhere because I don't have the time to wait.
payton Q.
We love ordering from Nektar! We always feel good about what we're ordering and it's so nice to order online and then pick up our smoothies. Can't say enough good things about the Desert Ridge location -- the staff there is awesome.
Sherry T.
The store lights are always off and its a bit dirty
Jackie D.
Well apparently my last message was received and must have been noted in your system because I got looks and points as I walked in, but hey, at least the bowls were full this time!
Myung C.
The item I ordered tasted rather bland and was very watery. The employees were more concerned with a fellow male colleague saying goodbye to them and talking loudly about another employees mistakes who I assume wasn't present, rather than focus on their task. I had an online order that I was a little early on but I still felt that no care was really given. I will go to other locations most likely but not this one anymore.
Teri P.
Ordered ahead for 12:45 pm pickup. Got to the store at 12:55pm. Was ignored for at least 5 minutes while the staff continued making orders in queue and taking orders from walk in who came after me. I was ignored even though my drink was ready in the fridge well before I arrived.
Natalie B.
I wish it was not as expensive for one smoothie or bowl.
Donna L.
they were out of an ingredient, but offered to make a different drink and gave free upgrade in size.
Helene T.
I paid extra fir gf granola. When I picked up my order there was no granola on either bowl I ordered. I returned to the store to tell the employee there was no granola and she told me they were out of all granola. I had paid extra for the gf granola and my kids only like the bowls with granola so they went to waste.