Thank you for your feedback — we truly appreciate you taking the time to share your thoughts. We’re sorry for the inconvenience regarding phone orders; this is actually a corporate policy, and it’s one of the reasons so much effort has gone into refining the Nekter Juice Bar App. Through the app, you can conveniently place orders in advance — even the night before — to help keep your day running smoothly.
As for tipping, please know that it is entirely optional and never expected. Our team members do not see tip amounts while preparing orders, and all tips are evenly distributed among the staff. We would never tolerate anyone offering better service based on tips.
We hope this helps clarify things and that you’ll continue to support our juice bar — we truly value every customer. If you would like to further discuss this, please reach out to me -
[email protected]