I was driving and pulled over to place a pickup order. The website kept kicking me out. I needed the order to be ready when I got there, as I was in a time crunch. I called to place the order over the phone and was told that they were promoting online and no longer taking phone orders. I get that, but the website isn't working, and I didn't want to have to wait for 30 minutes when I got there. The young man told me they were not busy at all, so I should be fine. I said, "If you're not busy, can you just take my order over the phone?" He said no. I get that you want to promote online orders, but since the website wasn't working, and since they were not busy, it seems that taking my order and providing good customers service would have made sense. Of course when I got there, there was a line.
Deborah R.
Service is always great. People are pleasant. My order always taste great.
Emma D.
Good smoothies and kind staff, but all machines were down and they’re did not receive my online order until I came into the store.
Thomas R.
Too slow and too loud. Not especially friendly. Delicious.
anahid B.
Fast and clean. One thing I look for is cleanliness and so far Nektar roseville has met my standards. The staff is well groomed and has gloves on when prepping food. Thank you for properly training your staff!
Brittany M.
Great, I love the product. I just wish they had organic options
Alaia H.
Not only were they quick, but they were communicative, professional and kind. 10/10 would come back again!
Gabriella H.
10/10 would go again! Thank you for everything!
Nicole L.
High quality food appreciated.
Melissa H.
mobile order, no issues
Erika A.
Everything was ready when I pulled up. The only thing I would say that was wrong was that there was nobody there when I first walked in to greet me. And the employee came out of the back a few minutes later and handed me my order.
Kaylee Z.
Front of staff could care less about being helpful. Literally just there to do transactions. Asked them how the reward system worked, ect and she literally told me she didn’t know. No enthusiasm nor greeting
KrisGoogle
Can’t place orders on the phone anymore? Often times the app doesn’t work or accept coupon codes that’s easily taken in person.
No thanks, I’ll go somewhere else for my smoothie craving.