Ordered on the app and the team didn’t even start my drinks until I arrived to pick it up 20 minutes after I ordered. They weren’t even working, just standing around when I asked for my order. Also, wasn’t told the store was out of ginger until I was already handed my drinks. Find a way to update the app to alert customers when items or ingredients are not available so I don’t waste time ordering a drink with multiple unavailable ingredients. Team should have alerted me about the unavailable ingredients prior to making the drink, not after I waited an additional 10 minutes for them to make the drink I preordered.
Stephanie P.
Order was ready, was very friendly!
Jason K.
Team members are always happy and helpful. Always a good experience
Jill G.
Great food and friendly staff, the order just took longer than expected.
Jeremy G.
Very friendly staff.
Jenny L.
Great customer service and very polite workers
Kiara B.
The people in the store were great as was my smoothie.
I order through the app and it wasn't easy to use my redeemable points through the app. So it seems that I basically lost the points.
When I asked the girl in the store she said lots of people ask that question.
Bridgette H.
You need more staffing every time we order it takes 20 minutes for the order to get ready and that's ordering on line. Forget going to the store.
Jacquelyn H.
Thanks!
Geraldin P.
My peanut butter with specific additives was delicious! I walked in and was immediately greeted, my bowl was ready and waiting and I was out enjoying it within minutes.
Gabriela B.
The açaí bowl that we ordered with whey wasn't marked. We don't even know if it was in it...because we ordered two of the same bowls and couldn't distinguish
Joseph W.
I usually order on line and my drinks are always ready and waiting for me when I arrive 15 minutes later! Thanks everyone.