Açaí bowl reviews · Nekter Juice Bar - Irvine

I have been going to this location for quite some time now and I always enjoy the service I receive from both Vanessa and Emily. They always greet me when I enter the store and are extremely personable. This location is also my favorite because I can create my own bowl and customize it the way I choose.

The only Nekter location I will go to! so good! keep the bowl bar!

Hi , I placed an order from the square. My pick up time was 1:55 I get a call at 2:20 saying that they don’t have my base. For the bowl. I go in for a refund she says she can’t and I need to contact customer service. I asked for store credit she said no didn’t look me in the eye as talking to me , didn’t apologize. She was so rude her name is Emily. I am never getting nekter again! Everytime i give it another chance it fails! Worst customer service ever. Had to send this email 3 times for them to reply after 10 days with a refund!!!!

I’m very irritated with nektar rn I go to this location at least twice a week and order the same thing every single time I’m there and some dumb chick with a pony tail tells me all of a sudden tells me that I can’t order my toppings in a side bowl which I do that every single time not impressed Teach your new preppy college employees Not to argue with regulars that happen to work in that area

I noticed that my drink was not blended well. Also, it would be great if you guys add more bowl menus like the other stores instead of doing make your own only.

4th time coming here and every time I would give them benefit of doubt that they are just having an off day. But every time I have come they were out of at least 1/2 of their ingredients or toppings for their bowls & smoothies. Also I have never seen a dirtier juice bar with stickiness and just dirt all over, from their counters, to equipment to the floors. Doesn’t seem like the place gets cleaned at all, not very sanitary for a food place.

My order was incomplete. I ordered a bowl and it was missing two items.

Acai bowl was more granola and toppings then it was acai... barely any!

Used to be my favorite place for breakfast until they replaced all the staff. New staff seems unsure and not properly trained. Took over a half an HR to get a bowl when it used to take 5min or less. Blonde girl took my order and went on break not leaving the order with the other staff.

I had a great experience with the customer service provided. My only complaint is how bland the bowl I ordered was.

Nectar makes tasty drinks and bowls. My orders are made quickly and always taste great.

Amazing customer service! I had a high maintenance request for the oatmeal with my bowl and they went above and beyond. Can't wait to go back!

Store is clean but feels a bit lost when you are just standing there waiting to be addressed. I know its a busy store but being greeted is a must for businesses. My other concern is with the final product. Do the blenders get rinses after each use? I ordered a coconut cream base for my bowl and there was acai residue in my bowl. When I inquired what it was they told me it would be the same if they would remake it. I've gone to other stores before and this is a first for me to be told that. I was not satisfied with the service provided or my bowl. Service was quick -I ordered through the app and I am happy with Nekter but customer service as this location needs some polishing.

Used to be my favorite lunch place but last month or so they give the smallest portions imaginable. My large bowl was barely even half filled this past time, I mean really?

I love this location but the bowl today included pineapple that was old and strawberries that were inedible. Hoping today was just a bad day.