No complaints, great product and very satisfied! Thank you
Carolyn C.
This visit was good. I would like to share feedback on another occurrence - I tried to order a beverage last night at a different location and submitted my order at 6:32PM and received a note saying that my beverage was only available until 6:30PM and it therefore wouldn’t Process. The store closed at 7PM so I don’t understand this process- it creates significant customer abrasion this way and it resulted in you missing out on my business. I ended up going home and making my own smoothie and i’m Questioning whether i’ll Return to your store after my gift card balance is utilized. I’m sharing this honest feedback in the hope you will make a change to your process as it did create significant frustration from an end user such as myself. Thanks!
Kate S.
I wish you could set your time sooner than 7:15 on the app. It took a long time to figure out the earliest I could preorder my drink
Jonoro M.
I enjoyed my bowl.
Kaden D.
I order a similar large order every Thursday - today was 7 toxin flush and 1 smoothie.
When I arrived it became clear the team had made only 1 toxin flush and said they do not notice when the order slip says (7) it means to make seven drinks.
This is INCREDIBLY frustrating for this to have happen over and over again. PLEASE address with the order maker employees.
I had to wait while six additional drinks were prepared and was late to deliver them to our meeting where we planned to enjoy them.
Thank you,
Sydney
Hanna R.
no issues, simple order online and pickup at the store.
Tiffany B.
I have actually had quite a few poor experiences at this store in the past. However, I feel that something has changed recently. My online order was processed in a very timely manner. The staff was all friendly and courteous to me as well as kind to my 3 year old son. I had an amazing experience this time so I thank you. Keep up the excellent work!
Austin M.
I’m kinda disappointed I ordered from my app an açaí bowel and once I got there I asked how I can get my free immune shot she said oh u need to buy two things, I asked can I buy a shot now and get the free one, another girl that was rude goes no you can’t, plus you need to make two purchases at the store and not use your app, and when I got to work I got another email regarding the promo and no where it has it print that only in store purchases. She lost an extra sale and was rude on top of it and only puts three blueberries on my bowel!!!!
Cianna G.
OMG I love the Tustin location. Shame on me for not knowing a specific employee's name (strawberry blonde, works in mornings....). I mobile order my drinks and she's always so friendly to me. Her attitude is so great....she's a keeper!
Shari V.
I never leave bad comments, but my ginger shot was without cayenne. I think I might have gotten someone else's drink. My drink tastes a little fruiter than a toxic flush. Also, my immunity shot wasn't with my order. I had to ask if I just grab it myself. I figured with an app order everything is pretty spelled out. There should be no confusion.
Ben W.
It was ready early and the stuff were very helpful
Gail T.
My order was wrong! I asked for no apples and extra cacao nibs and i did not get either.
james T.
I have ordered 2 smoothies from this location (AB Health Nut) & I add dates. Both times the nuts taste like their old and are very blended & I barely get any dates. The first time there were no dates. I have not had this issue with other Nekter locations.
Apolonia R.
I love Nekter but every time I submit an online order I seem to wait longer than if I ordered at the store. I think the online ordering system needs a lot of improvement to better wait times. It’s frustrating my order is never ready when I come to pick it up after 15-20 minutes. I want to continue visiting Nekter but not if I continue to experience this service.