Açaí bowl reviews · Nekter Juice Bar - Napa

Bowls were great as always - Thanks!

Honestly, with 4 people behind the counter, it took probably 2 minutes before someone talked to me @ the pickup counter. Because I was waiting I noticed behind the counter, the floor looked dirty—with even a broom & dustpan laying on the ground. Everyone looked unkept. Is there a uniform or at least shirt uniform? My acai banana berry bowl was delicious though.

The bowl consistency was too watery.

My favorite acai bowls

I usually add items to my bowl only to find that most times they aren’t added.

Bowls always great. Sometimes it takes longer than time given in app.

I appreciate that someone reached out to me right away about my last review and gave me a refund. I am not usually one to complain or right reviews, but the bowl really was that bad. And the fact that someone cared enough to reach out, and refund me my money, is great customer service that you just don't find a lot anymore!! So thank you Marcus for reaching out!

Your representatives at the counter are great. Friendly, young, and welcoming. The online ordering system is significantly flawed. I spend about 5 minutes dabbling with the options on my mobile device (and even computer) to finalize my order only to have it say the online ordering system is down. It would be so nice to order my juice/bowl and pick it up. I don't want to wait in line and listen to blenders go off that make me go deaf. You have quality juice and bowls. Making it simple for the customer to order in advance, willingly pay you, and pick it up, and get the hell out of the store would help.

Took 40 minutes for 2 bowls

Bowl I got today had much less fruit toppings than any other bowl I have gotten.

Second time Justin’s assembled my two bowls and they are always on par and delicious.

I ordered a acai banana berry bowl with no bananas add pineapple and mango with agave on top. I got bananas with none of the stuff I asked for… and no spoon or agave…

I mean. I got this email quicker than I got my order. Soooo. Maybe wait? The team seems super understaffed. Your juices and bowls are always good, but it always a long wait. Glad to have you hear, glad your busy - hope you can staff more!

I usually love Nektar but we had a bad experience this time. The 3 bowls we ordered were very runny, watery, compared to usual! The immunity bowl had no chia pudding in it like it was supposed to. We got home & had to drive all the way back. Then they gave us a new one but not like we had ordered it. We had ordered it with no agave & the granola on the side. Instead we got it with those things in it. We didn’t have any more time to wait. I missed eating with my husband & son because of the mistakes! Thanks for listening.

Ordered 6 bowls for my team at work today via Postmates. Only received 2 of the bowls. Postmates says this is not available for a refund for some ungodly reason. I will NEVER order from here again.