Açaí bowl reviews · Nekter Juice Bar - Fair Oaks

Quick and easy to order on the app ahead of time so I could just walk in and barely wait for my bowls!

Love the PB bowl!

Got the Berry Açaí bowl, felt like it was missing something today, not as good as usual.

Order was ready on time, only thing was no agave in the açaí bowl and I asked for extra.

Ordering was easy on the app and our bowls were ready when we got there

Everything was great. We ordered 3 PB Bowls, through the app, and they were ready when we arrived. The fruit is all fresh and the bowls are delicious. Both of the young women who were working greeted us and were very pleasant.

Very fresh ingredients arranged nicely in bowl looks good great taste

Placed our order at 8:22 am and was told it would be ready at 8:48. I arrived at the restaurant right on time and my order had not been started. Another 15 minutes later before our juices were ready. When asked for our bowls, the associate was confused. They had not started the 3 bowls with our order . When I pointed out that it was 20 minutes after my order was supposed to be ready, the associate responded that there were only two of them working. There were only 3 orders total so it did not seem the workload was more than 2 people could handle. It took another 20 minutes for our bowls to be ready. Both employees seemed to have zero urgency or concern about my order being delayed. An hour after placing my order it was ready. Neither employee offered any apology for the wait. While i really like Nektar menu and products, I won’t be going back. This is not the first time our order has been delayed. I’m a busy mom and can’t have a simple smoothie order derail our schedule.

I got a wrong order and didn’t realize it until I was in my car and already took a bite of my açaí bowl.

Ordered my bowl at 1215 got there at 1238 like my order said so, the employees didn’t start my order until 1248 if not later. Wouldn’t be a problem normally but when I arrived there was one other person in the building and the employees were chit chatting towards each other not looking if they were getting online orders. This has happened almost every time I order online. Total bummer because I love the locations proximity to my home.

The service was fine however the restaurant itself is poorly managed. I tried to order the Dragon Fruit bowl and the girl said the manger forgot to order Pitaya. So I ordered the Acai bowl and she said manager forgot to order that as well. How do you forget to order two of your main ingredients to your bowls and smoothies? That's like Starbucks forgetting order coffee. Also, the scanner at this store wasn't working last week which means I had to order online and when I did, the app would not acknowledge my $5 gift card to combine payments..I know that is an app issue and I tried to order today online same issue. I'm dealing with the tech department as well and have sent them an error screenshot.

My açaí superfood bowl was “off” today. The flavor was not the same.

Order through the app. It was ready when I got there. The girl behind the counter was super sweet! Bowl was so fresh and delicious.

My experience was okay. I ordered online and waited at the juice bar longer than expected, based both on the estimated ready time on the web and my experience ordering smoothie bowls. I saw three staff and interacted with one, who was kind and apologetic. The bowls were delicious!

When I got there my bowl was ready for pick up but drink was missing. Had to literally tell employee that my drink is missing. Also asked to print me a receipt, employee said oh receipt is attached to the bowl. When I got home I realized that amount paid is not on that receipt and I really needed receipt with store name and how much I paid. So that part really sucks! Please teach your employees to print normal receipts when customers ask because they asking for a reason. Thank You!