It would be really helpful if the store could add some sort of wait time feature, like a display time of how many orders are ahead of yours.
Matthew D.
Very slow
Leslie S.
Most employees seem to be in a bad mood when I order from Nektar. They don’t smile & have a lack of customer service. We order form Nektar about 4 days a week.
Kent H.
Needs training on customer service and greeting customers.
Yuni FGoogle
I love nekter for the fresh juice and smoothies. I have a place near my home that I always go to. I was miles away from home so decided to stop in for my usual smoothie. I was very disappointed with this location, they did not blend my smoothie only pulsed it. It had whole chunks of banana and I couldn’t swallow it because it had huge pieces of kale/spinach. Also, waited over 25 minutes for my smoothie. Completely unacceptable, avoid this location. Go to one on power and 202 worth the drive.
I ordered online and all of my items were prepared when I arrived. It was extremely easy to order and pick it up. The smoothies and bowls weren’t melted and tasted amazing.
Lonnie C.
Consistently great customer service and high-quality food!
Jason O.
the service at this location has gone down a lot since I started coming a year ago. Maybe lack of training which causes frustrationi dont know. My last order was missing the items I wanted added and it wasnt busy. Not worth the time to have it fixed when your in a hurry.
Roger P.
Service was terrible. This location is ran inefficiently.
I love nekter but hate this location.
Andrea R.
I ordered online and it was ready when I got there. Easy!
Wendi H.
This location is in desperate need of more staff, these employees work very hard , but they have to make do with usually just 2 people working, one person making all the orders, in store and mobile, the cashier helps when possible but its usually very busy so there isn't time. As a customer you walk in at your designated mobile order time and wait another 20 minutes just to talk to someone? Again. not due to the employees not hustling just the fact that its understaffed. I do really like the products and go to different stores, but in the future might skip this one because of this problem.
Louis B.
I preordered a juice cleanse and went to pick it up and was told they didn’t have. A message was left for me an hour after my pick up time telling me they no longer had. I was told I would be called today to give an update and still haven’t received a call back. I’ve attempted to call 5 times today and no one will answer the phone. It appears I have been charged for the cleanse and still don’t have it. It seems that my cleanse was made, but sold to someone else as I keep receiving correspondence asking how my experience is etc. Not a good experience at all.
Yesica M.
I am a very regular customer and am almost always very pleased. Keep up the great work!!