Nekter Juice Bar - Indio

I ordered a drink online at abt 6:10 I didn’t receive it till 6:40, making the online system incredibly useless. Definitely not a good experience

Great! Friendly employees as well!

Ordered ahead , waiting in the fridge for pickup! Perfect !

My family stopped into this location. We ordered 2 açai bowls and 2 smoothies. Immeditatly I could tell the woman taking my order was in a bad mood. She had no facial expression and seemed annoyed by us placing an order. Both smoothies did not taste good or correct. I asked for one smoothie to be fixed (either add more ingredients to make it taste better or remake) for my son. I was willing to drink my disgusting drink in order to just get out of there. The woman refused to fix the drink or to give us another one or our money back. I asked for a supervisor. Another young woman approached and said she was the supervisor and she refused to do anything to make it better as well. I informed them that we frequently purchase Nekter products at other locations and this is not the service or the quality that we are used to. I placed a complaint online and it has been a week and I have not received any correspondence from Nekter. We were on our way to our vacation and we were charging our Tesla. Rather than sit in the store we chose to sit in our car. They were giving us bad looks and making us uncomfortable.

Kept customer service exceptional even though the place was operating in high volume.

Its 30min before closing and the blender was off so we had to wait. We wanted to order a pressed juice and the machine was close and full of left overs. Store smells strongly to bleach

I have always had a great experience ordering. I have the app and an account but today I was having issues adding a payment with my account. I was not able to proceed after l added the payment until I logged out and ordered without an account. I enjoying Nekter and have never had an issue.

Delicious

Only one employee takes a while for order

Happy with my order process.

Yummy bowl, they only had 1 staff member that looked swamped tho :(

Wonderful staff 😎

Indio location isn’t the best place to come to. They tend to make my drinks very watery and they think it’s okay. I usually don’t go to this location.

Perfect, delish, refreshing, amazing! Thank you so much! I’ll be back!

I try to stay local & help local businesses. This Nektar is an Indio location and is the closest to me. When I 1st moved here, I placed an online order & p/u w/no problems. Walked in, dudes were cool, service was great & drinks & bowls were 🔥. Been there 3x’s since & definitely won’t return after this last time. If you want to walk into a store front NOT being welcomed, THIS IS THE SPOT! Walking in, you’re greeted w/a, “it’s going to be a long wait” instead of a “Hi” or “welcome,” as my last visit. I responded to that w/a “well, GM to you as well.” Apparently the short, dark haired girl didn’t like that. I could tell after I ordered the Greenie (I ordered 4 large drinks) and it tasted like a green super bitter lemonade. All 4 drinks were horribly bitter. I testimonial? Who knows. Normally we wouldn’t complain as we’re love lemons & limes, the acid. But we couldn’t even drink them. THAT’S how bad they were. $60 down the drain! 🤦🏾‍♀️ We laughed about it & the energy the place had walking in. The sad part is the employees choose to do that job and obviously aren’t repping the establishment accordingly. I’m not sorry for going in & placing an order which in return gives the employees work and helps keep the place open. What I’m sorry about is that I gave this place 5 tries & walked out happy, twice. I’m also sorry that your employees give off the , I’m overworked & getting slammed, vibes as they kill your business. Their attitudes show in the product they’re making. Over $60 is a lot of $ for crappy juices and a yummy açaí bowl & a side of attitude. But thanks for the experience! It motivated us to just purchase our own juicer!!