Great customer service and order was ready before expected time.
Mariel SingletonGoogle
I had a great experience, speedy and friendly service! I used the Nekter app to preorder and that’s the way to go, schedule your pick up time. I am new to Eastvale and I would say that 80% of my experiences with going out to restaurants or picking up at restaurants have had issues. No issue here at Nekter Eastvale, thank you to both employees working hard and efficiently behind the counter!
Response from the owner · November 16, 2021
Hello Mariel, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. See you soon!
Overall great experience! There were two employees behind the counter, one making dinks/bowls and the other at the register. Both were doing a fantastic job! I’m new to Eastvale and almost everywhere I’ve been I have had an issue with service, absolutely not here at Eastvale Nekter, thank you!
Erica R.
Awesome 👍
Sandra M.
I was not greeted when I arrived. The smoothies had large chunks of banana that were not blended. Overall, a disappointing experience. This store never seems to have enough employees making the wait long.
Laura L.
they gave my order to the wrong person and i had to wait another 30 minutes for my food
Rommel J.
Food prepared quicky! Ready for me when I arrived.
Cynthia L.
Delicious smoothie each time and great service.
Lindsay C.
I usually order ahead on the mobile app. Today, I ordered in-store and the service was extremely slow. I had to wait 15 minutes just for my order to be taken. I understand it’s not the employees fault. It appeared she was the only one on the clock. As a business, I believe it’s unfair to your employee and your customers to be understaffed.
As a result, I was late to my doctors appointment and subsequently arrived to work later than expected.
I order at Nekter sometimes 4-5 times per week. Will I think twice about stopping in-store next time I’m unable to order on mobile—absolutely.
Dan K.
I really love Nekter but todays experience was just bad. My order wasn’t ready until 15 minutes after the estimated pick up time and when I asked I was met with rude answers from the staff. I would understand the wait if I had ordered a lot but I just ordered one smoothie or if it was busy but I was the only one here. People came in after and ordered and had their items made right away. I do love this place but experiences like these make me want to go someplace else.
Elliott W.
MY ACAI BOWL HAS TOO LITTLE BANANAS, BLUEBERRIES, AND STRAWBERRIES. I WISH THEY DOUBLE THE AMOUNT OF BANANAS, BLUEBERRIES, AND STRAWBERRIES. I PAID SO MUCH YET I GOT SO LITTLE.
Cynthia B.
We got 2 health but It was way too sweet
I wanted for return it but drove away and far
Mark R.
It was fine. One staff member only, she was busy.
Julia F.
Gave me wrong item (Almond butter bowl had no almond butter at all). I get this few times a week through work so know how it should taste. Wrote customer service and no response yet.
Chessa G.
Those employees that you work at Eastvale Location
Our hard-working employees I felt so bad for them because they’re so understaffed and they were just trying to help and make everybody requirement habit seriously they should give those poor employees a raise they win be on their duties and I really appreciate they were so overwhelmed but performing with quality