You’re always great and the store was slammed this morning but somewhat disappointed that our mobile app order scheduled for 11:15 AM wasn’t ready till almost noon
Kenneth C.
I ordered on the app and arrived on time for my order. Only 2 of the 4 drinks were done 5 minutes past my order time and I was told I had to wait another 15 minutes past then! That’s 20 minutes past my ready tkmey which was already an ‘ASAP’ order of 20 minutes past my order
Dawn D.
I downloaded the app to preorder 2 smoothies as I thought this was super up the process and wait time at the store. It took 45 mins from the time I downloaded the app, place my order, drive to the store and waited for my two smoothies that I asked if it would be possible to get faster than the app promised. 3 people that arrived after me that ordered in the store got their orders before me.
Joey R.
Food is always delicious- but the wait is long - even with ordering online.
Jena P.
Very quick, friendly, and attentive service!
Norma R.
The only frustrating part was having to order online to receive my reward from my app eventhough I was already at Nekter.
Christine F.
It was good
Drew L.
Amazing service! Such kind employees
Pam C.
staff is always friendly and helpful if needed.
Elysa JoleneGoogle
I walked into Nékter Juice Bar at 5:30 PM, well before their 6:00 PM closing time, thinking I had plenty of time to grab a couple smoothies. The moment I stepped in, I was met with a disgusted look from a male employee in the back who was doing dishes. A younger female employee with braces peeked out, looked at me, rolled her eyes at him, and disappeared into the back.
It was clear they were annoyed I had the nerve to show up while they were still technically open. I almost turned around and walked out—but then I figured that’s exactly what they were hoping for. So I stayed, placed my order, and even left a generous tip out of pure spite.
This type of attitude toward paying customers is incredibly unprofessional. If you’re going to close at 6:00, then act like you’re open until 6:00—not like customers are an inconvenience. I won’t be back.
Ordered at 230 didnt get my order until 315. 15 min late. Perhaps understaffed. This has happened several times.
Not sure i want to keep coming…
Nina H.
Placed a mobile order— it took 15 mins longer than the app said it would. Employees were kind, but there was not much urgency.
Claudia L.
Na
Michelle BrobstGoogle
Yummy drinks but mobile orders are never ready on time. I walked in after the ready time and then they still hadn’t started working on my order. It happens more often than not.
I really enjoy your product but it’s usually the same situation on most all mobile orders. I’ll order for asap, then it will give a ready time and then it won’t be ready at that time or even 10 minutes after. Then, the employees don’t even acknowledge the situation. I ordered at 1:30 and by 2:15 it still wasn’t ready and then it was prepared incorrectly