Me and my girlfriend came here for a juice and smoothie, both of us left feeling nauseous and sick, and she almost threw up. I don't know what you guys did or didn't do but thanks.
Response from the owner · July 26, 2022
Hi John I am so sorry to hear that this was your experience with us. Please reach out to [email protected] so I can gather more information and make this right.
Acai bowls are amazing! Staff is not, I come every week. Never smiling, always a mad look on their face like your bothering them from doing something
Response from the owner · July 14, 2022
Hi Jerry I am sorry to hear that the customer service wasn't up to our standards. I have reached out to the team to ensure that this won't happen again. Thank you for taking the time to leave this feedback.
No cash no problem I’ll take my business elsewhere. ✌️
Response from the owner · June 1, 2022
Thank you for taking the time to provide this feedback. Due to an increase in break ins we decided to do away with taking cash in order to keep our customers and employees safe. We do offer the Nekter app which allows you to pay and order ahead.
Better know what you want when you ordering something custom. They have no patience. Thanks for asking for tips.
Response from the owner · May 4, 2022
Gulf, Thank you for letting us know about your recent experience. We want to sincerely apologize for the customer service you recieved during your recent visit. If you could please out to [email protected] I would love to gather more information and make this right.
Great Place and awesome drinks! Victoria and Trey are the best! Great Customer Service. 💯
Response from the owner · February 21, 2022
Dear Raul, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. Hope you visit us again soon!
First time and I loved the bowl I received that's was recommended to me by Katelyn, trea and Victoria, it was very much welcoming!
Response from the owner · February 19, 2022
We're happy to know that we've exceeded your expectations and look forward to continuing to do so! Make sure you download out Nekter app to earn points and money off future products!
I come here 2-3 times every week and I love what they have to offer! The staff are always so friendly and accommodating, including Victoria and Trey. I always receive fantastic service and delicious options. My favorite items are the berry açaí bowls and the green juices/smoothies. Well worth a stop if you’re into healthy options with great flavors and warm smiles.
Response from the owner · February 19, 2022
Great review, Thomas! We appreciate your recommendations and feedback! Try our hand-crafted smoothies next, they're delicious! :)
Thanks so much! We're glad you loved your Acai Bowl! If you haven't done so make sure you download our Nekter app to earn points and money off future orders :)
I’ve been to this location once before and the açaí bowl was amazing. I went back again today and the guy ringing me up couldn’t remember anything I ordered - ha! Eventually got my bowl and he forgot the agave on top. Is it really that complicated?
Unfortunately, I’m throwing it away and won’t be coming back to this location.
Oh, and they charge $1 for a tablespoon of peanut butter and the smallest amount of coconut shavings I’ve ever seen.
Response from the owner · February 7, 2022
Hi Stephanie, I am sorry to hear that your experience at our location was less than five stars. If you could please email [email protected] I would love to gather more information and make this right.
First time at this location. Tried ordering online, did not go through but I was charged from my bank. I went into this location, immediately the two ladies got attitude telling me it's because I am not ordering through the app. I told them I ordered from the website and they were like well it didn't go through and we have not received order. Then went on to tell me that oh yea didn't someone come and pick up your order already, I was like no there is no way. They just kept arguing. Yes I ordered, but received attitude afterwards. So Needless To Say, First And Last ztime
Response from the owner · January 31, 2022
Hi Tami, thank you for taking the time to leave your feedback. I want to apologize for the way this was handled as this is not our typical standard. If you could please reach out to [email protected] I would love to gather more information and make this right.
The girls that work here are so AMAZING and positive! They’re also very kind! I made a mistake and ordered online from a different store but they made my order anyway! This place has AWESOME customer service.
Response from the owner · August 13, 2021
Hi perla, I am so glad to hear you had a five star experience! I are happy to read that our team has been able to provide exceptional service for you. I have passed this onto the team and i'm sure it will make their day! We look forward to providing you with more great experiences in the near future. See you back soon.
Loved the dragonfruit smoothie but 10 dollars for a smoothie is a bit 😳. If you're fine with it then they are tasty smoothies!
Response from the owner · August 2, 2021
Hi Kevin, Thanks so much for taking the time to share your positive experience! If you haven't done so make sure you download our Nekter app which saves you money and allows you to earn points towards future orders. Thanks again and we look forward to seeing you again soon.