I absolutely loved my experience here. I dont recall the ladys name but she wore a black facemask with gold on it and has blonde hair.
It was my first time there and she calmy and diligently walked me through their menu. She explained the top favorites and helped find an amazing smoothie and even sold me on buying an immunity bowl. Definitely coming back and telling my friends!
Response from the owner · July 6, 2020
Hi Lorie, I am so happy to hear that your first experience was 5 star worthy :) I have passed your review onto the staff and I'm sure this will make their day. If you haven't done so be sure you download our Nekter app to earn points and rewards towards future purchases. See you soon :)
Hi sheila , thank you for your review. We are always looking for ways to improve, so we'd love to hear any extra feedback you have at [email protected] We hope to hear from you soon!
Their juices and acai bowls are delicious! Worth the price!
Response from the owner · February 18, 2020
Hi Singfre! We are so glad to hear you love our products! Be sure to download the Nekter app to earn points and rewards towards your future purchases! :)
I came to this location about 2wks ago, I love nekter juice bar, I’ve visited several locations in California millions of time on business trips, My experience with this location was very bad customer service wise, I’m use to friendly customer service along with being offered samples & great suggestive sales but this location just all around lacked in all those areas not to mention the older woman who helped me I believe her name was holly, She had a very unpleasant look like she was frustrated or about to cry cause it was pretty busy, I tried to give her the benefit of the doubt but not only did she smell like a full pack of cigarettes she also smelled like she had been smoking cannabis & I thought that was very odd, The bowl however was amazing as usual but everything else could use major improvement, So far Cali has the best nekter jucie bars, I plan on trying the other nekters here in Texas & I will definitely be leaving a review for those as well, hopefully the experience is more pleasant .
Response from the owner · February 18, 2020
Hi SkreetzFirst, we first want to sincerely apologize for your recent experience as we clearly fell short on providing a 5-star visit. Your concerns are extremely important to us and since your review, we have made some necessary changes that have positively impacted customer's overall experience. We would love for the chance to make this up to you and prove we are so much better than this. Please email us at [email protected] so we can collect further information and make this right. Thanks!
Maybe avoid on a Sunday afternoon unless you have time to spare. Only one guy making smoothies = quite a wait!
Response from the owner · January 13, 2020
Matthew, thank you for your feedback, we have shared it with the team and appreciate you bringing this to our attention. We hope for the chance to make this up to you!
really love this place. fast and friendly service. prices are fair. I only wish they had a place for people to leave their business cards on the wall or something. the Southlake one has that...
Response from the owner · July 10, 2019
Victoria, thank you for your review. We will be passing your feedback along to management to review with their team. We greatly appreciate you bringing this to our attention, and we hope your next experience is a 5-star!
Antoine,thank you for the 5-stars! We look forward to seeing you again soon :) Download the Nekter Loyalty App to earn rewards, order ahead and gain access to special offers.
Jane, thank you for the 5-stars! We look forward to seeing you again soon :) Also, be sure you have our Nekter Loyalty App downloaded to take full advantage of the discounts/promos only available to app users (you can also order ahead and earn points towards free menu items)!
Meredith Our highest priority is to provide our guests with exceptional products that are only made with clean, quality, real ingredients. We appreciate your kind words about our hand-crafted menu items and look forward to serving you again soon!