Not taking cash has got to be the most foolish business plan I’ve ever heard of. “Let’s make the value of a dollar go down by only accepting money that costs money to accept.” Cash is king. Hopefully other people see this and don’t waste the drive to the store with a pocket full of cash. Nektar must hate money. Stop being a lazy company and accept ALL legal American tender.
Response from the owner · June 13, 2023
Hi Alex - Thanks for the feedback. Unfortunately, we are a small business. Not lazy. Our stores were repeatedly broken into and in one case our employee was attacked on the way to the bank to deposit cash. Our insurance carrier would no longer carry us - the cost to replace windows, cash drawers, etc adds up. When this occurred more than 90% of all our sales were already being conducted by credit card so this decision made the most sense. We did add Apple Pay and other mobile payments at that time. I don't disagree with you that cash is king, but we need to keep our business and employees as safe as possible. Operating without insurance was not an option for us. I do appreciate your feedback.
I consider myself a regular customer and enjoy coming here to get recharged. Yesterday afternoon I an experienced a gentleman walk out the bathroom and start serving people with out washing his hands. I wanted to give him the benefit of the doubt because he may have washed them in the bathroom but NO the sink had not been used. I’m super big on food safety and proper GMPs especially when handling raw fruits and vegetables. I hope this is addressed.
Response from the owner · May 24, 2023
-Junior, we do not have any male associates at this location. We would like to get additional information regarding your visit so that it might be addressed with the right location.
If you would email us at. [email protected]
Hello Christina, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. It was a pleasure to serve you.
First timer, tried the green apple detox and it was pretty good.
Response from the owner · May 10, 2023
Greetings Lucero, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future.
I come here all the time and I have never had a bad experience before. I always order the protein power bowl, and the base is creamy and delicious. However this time base was just blended ice/water and fruit, no protein, cashew milk, or açaí. It was so nasty, just slushy ice water. There was no agave on top either, which I asked for. Super disappointed, had to trash it. Do not recommend!! 🙁
Response from the owner · May 4, 2023
Hi Kate, It sounds like you have been a loyal customer and we appreciate that. We hope that you will reach out to us at [email protected] so that we may make this right. We clearly missed the mark and your bowl was not made correctly. Please know that we will address this with the team.
Dear J, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!
The beet juice and wellness shots we perfect to start the day
Response from the owner · April 29, 2023
Greetings Ramon, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!
Smoothie was good, but customer service is terrible. They treat you like you’re bothering them 🤦🏽♀️ would’ve tipped if I hadn’t felt like such a nuisance. Will not be back for solely this reason.
Response from the owner · April 25, 2023
Larissa, We're sorry to hear that your service experience did not meet your expectations. We strive to provide excellent service to all our customers, and we will address this issue with our team. We hope you'll give us another chance in the future to show you the quality service we're known for. If you would reach us at [email protected] , we would love the opportunity to make this up to you
Greetings Jessica, Thanks for the kind words! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.
I came in this morning and got a chocolate peanut butter smoothie and Cassie was the most helpful. She helped me figure out how much protein and calories were in it to fit my dieting needs!
Response from the owner · April 10, 2023
Hi Drawling, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We look forward to providing you with more great experiences in the near future. Hope you visit us again soon!
Cassie and Lea were amazing! The juices tasted great and the customer service was on point!
Response from the owner · April 6, 2023
Hi Christina, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We look forward to keeping up the great work! We're here for you anytime!
Cassondra made me a amazing smoothie and the service was top notch
Response from the owner · April 1, 2023
Hi Dan, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! Hope you visit us again soon!
Love the service here! Cassie & Lea are the literal best. Definitely coming back!
Response from the owner · March 29, 2023
Kristian, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We look forward to keeping up the great work! See you soon!
Hello Blake, Thanks for choosing us and leaving such a great review! We're thrilled that Cassie and Leah left such a great impression! We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon.
super clean location, friendly, prompt, personable employees, especially the cashier named Cassie McCann Barnett, who was extremely informative and helpful when i asked about clensing options and toxin flush juice blends to help me accomplish what im trying to do for my health. Cassie is super helpful and completely knowledgeable about the menu and products she sells customers
Response from the owner · March 29, 2023
Hi angel, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.