Great place. Cassie is an absolute rock star! Can't wait to come back!
Response from the owner · March 28, 2023
Orbie, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit.
Best find ever! I figured it would be like every other smoothie place, but they had so many options! Cassie helped me pick the best option for my picky, almost vegan self without being judgey or rude. Will definitely be back, y'all have me hooked!
Response from the owner · March 28, 2023
Dear Amber, Thanks for the kind words! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.
Always have a great experience. Cassie always have a smile and such a sweet personality! Will definitely keep going!
Response from the owner · March 27, 2023
Hey Mary, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon.
tried this place on a whim. cassie was so helpful and recommended i try an açaí bowl (i’ve had lackluster ones from other smoothie bars in the past) and i’m so glad i took her advice!! will definitely be back :)
Response from the owner · March 27, 2023
Hey Amy! We are so glad you gave us a shot! We will definitely let Cassie know about the shoutout. Hope to see you again
Really stingy with the fruit toppings on my parfait today. Employees looked like they did not want to be there at all.
Response from the owner · March 15, 2023
C, I'm so sorry for the inconvenience here and will speak to the team working when you visited about this! Please never hesitate to let us know if you are not 100% in love with your order so we can fix it on the spot. If you would like to share additional feedback about your visit to help us improve please email us at [email protected] I hope you will give us another chance soon.
Terrible customer service. Mamaka Bowls has earned my business instead.
Response from the owner · January 1, 2023
Jade , we are so sorry that your experience did not meet your expectations. Please reach out to us at [email protected] so we can make this right with you.
The bowls here are mediocre at best but what made my experience here even worse is how management allows their employees to display racist behavior. I will be telling everyone I know not to ever come here
Hours are till 8 pm but I tried to go in last night which was Sunday at 7:50 and the doors were locked and I could see a young lady walking around with a clipboard and a group of 4 teenage or young 30’s boys chillin in the lobby area. I waited outside till about 8:15 and the boys were still just hanging inside they didn’t have any drinks or açaí bowls literally just hanging out.
Response from the owner · December 1, 2022
Hi Megan, Thank you for taking the time to leave us a review and for making us aware of this incident. We are so sorry that this was your experience. As a local business this hurts. We will be following up with the store team. We'd love an opportunity to make this up to you, if you would email us at [email protected]
Update: 3 years later and I had to change my sad 1 star to 5! the girls working there ( Victoria & Cassandra) were so knowledgeable and kind. Willing to answer our questions and make sure we we’re 100% satisfied. Waited 3 years for a second chance and now I’ll be back all the time. ☺️
Response from the owner · September 20, 2018
google Thank you for your review. This is a new store and certainly not how your experience should have been handled! We are always looking for ways to improve, and we would like to make this right by you - If you will give us a chance please email us at [email protected] so we can coordinate. Again, sorry for how this was handled.
Customer service below sub par. Workers more concerned with eating açaí bowls during checkout instead of actually working. I asked for a cup holder since I had multiple drinks and she threw it on the counter without inserting them. As if I was bothering them by coming into the shop. First and last time coming here.
Response from the owner · September 7, 2022
Keisha, We appreciate you bringing this issue to our attention. I'm very sorry we failed to meet your expectations. If you could please reach out to [email protected] I would love to gather more details and make this right.
Hi Panchito I am sorry to hear that your drink wasn't up to our typical quality. Please reach out to [email protected] so I can gather more details and make this right.
Product is great but the girls that worked there about a month ago (haven't been back because of them) are rude and seem very unhappy. I asked a few patrons of a local gym if they went there and they said no because the same employees I mentioned are very unpleasant.
Response from the owner · August 2, 2022
Marc we're very sorry to hear that you're unhappy with your experience. If you could please reach out to [email protected] I would love to gather more details and make this right.