I ordered a drink for the first time on the app, included my phone number. The order was scheduled for 2:30. I got there and they said we were out of watermelon. Which is what the drink was. Why didn’t anyone call me? I had to leave for a meeting which is why I placed the order for a specific time. Very frustrating. They should have called once the order was registered and placed so I could have made an alternate choice and it would have been ready at scheduled time.
Lisa E.
Good
shane M.
Very good experience! The employees try very hard to make the orders as quickly and thoroughly as they can. I’m a big fan, thanks for such great quality!
Julie R.
Ordered online. Waited at the pick up spot for 5 mins waiting for someone to acknowledge me. My drink was ready but in the fridge so I couldn’t get it. Had to finally interrupt to get someone’s attention.
Som S.
Service was very fast.
Patricia M.
Everytime I come here it takes quite a while to receive my order, I don’t blame it on the workers at all they’re doing their job great, maybe if it were possible to have an extra person to help out?
Jennifer C.
My smoothie was delicious and I was very happy with it. The staff were kind and quick to get my order to me.
Alicia M.
.
Christina C.
Ordered online at 830 for a 930 pick up. It was not done until 940. So much for ordering ahead of time.
Amanda H.
Great!
Valerie S.
Really annoyed that the last 2 orders I placed online were more than 10 minutes past the estimated pickup time. I sat there and watched customers place a new order (in store) and get their products before mine was made. Offing online seems to mean, “Get your’s last.”
Michael V.
Ordered on line....was supposed to pick up at 2:45. Arrived at 3:05 and drink was not ready.
Susanna H.
Ordered online and people just walking in received their orders well before
Mendy K.
Three employees, no customers. Instead of greeting, employees continue talking among themselves. Despite a generous tip, there was no human interaction with the customer
Marjan E.
Online order delivered wrong, no one answers phone to rectify, had to leave work to physically go to store and correct problem!