Smoothie reviews · Nekter Juice Bar - Irvine

The AB smoothie seems different. More ice, less flavor.:-(

I always have the same issue with this woodbury location. Ordered a smoothie and it was not filled to the top, again. Even the guy who gave me my smoothie looked down at it and I know he noticed that it was not a full cup. However, he didn’t say anything and he just handed it to me. Great customer service would have been for him to offer to top it off especially considering there were zero other customers in the store. If the store were really busy, I would have understood but sadly there was no one else in there and the one person who was (me) left unsatisfied.

Excellent service and great smoothies!!

Smoothie didn't seem mixed thoroughly (larger bits of ingredients than normal).I ordered other items but none were waiting for me do had to wait for the next customer to finish up their transaction before I could be helped again.

Nice place to get juice or a smoothie. They have good options and also serve ice-cream flavors which changes every 3 weeks or so. Right in the Woodbury market place where parking is also ample.

Fine! Just slow service to make smoothie

Bowls and smoothies are always good and people are great too!

Pretty great place if you're vegan and want a guiltless smoothie.

The worst experience I have had in any retail/service store. Me and a friend were arriving pretty close to closing. Called ahead letting her know we would like to place an order. She wouldn’t let me order on the phone. No problem, store policy, I get it. I arrive right at 7:59. Walk in, wait for a minute or two, she’s in the back. She comes out, says “we’re closed.” I thought she was kidding. I had to ask her several times, “are you seriously not going to make us drinks?” She then proceeded to usher out two very nice people sitting there. It was clear, she wanted to go home, and wasn’t going to make the company an extra dollar if it meant more work for her. Her name was Ariana. The franchisee would be very smart to find someone else to operate this store - someone with an ounce more customer service on mind. Our order would have been $20+. Instead, we got smoothies at Trader Joe’s. Very sad experience.

The customer service provided was excellent. However, this location would benefit in increased staffing. Particularly during the months of April-August. As the weather gets warmer, more people will want to purchase smoothies and fruit bowls. Only having two people attempting to fulfill orders and take orders is simply not effective. Despite being severely short-staffed,the employees did their best and attempted to work as efficiently as possible. From a management standpoint you need to hire more employees or people will go to Starbucks insteads for a cool drink or Ralphs.

This was the first time I used the pick up service and it was great! I should have been doing this for years. My smoothie was already ready when I arrived and not too melted.