nadia was absolutely incredible during my visit to Nekter Juice Bar. she greeted me with such a warm smile and positive energy that immediately brightened my day. she took the time to recommend the perfect drink based on what I liked and made it quickly and perfectly. her attention to detail and friendliness really stood out it is so clear she cares about giving every customer a great experience. The store was clean, welcoming, and my smoothie tasted amazing. Thanks to NADIA, I'll definitely be coming back!
Response from the owner · October 21, 2025
Wow, what a fantastic shoutout to Nadia! We're so glad to hear she made your visit special with her warm smile and spot-on drink recommendation. It's awesome that you enjoyed your smoothie and found the store welcoming. We can't wait to see you again for another refreshing treat!
Acai bowl was sooo good and Nadia had amazing service and she was super welcoming and kind I’d definitely recommend and come back here especially for the hospitality from the workers ☺️☺️
Response from the owner · October 21, 2025
Thanks a bunch for the 5 stars! We're thrilled you loved the acai bowl and had such a warm experience with Nadia. Your recommendation means the world to us, and we can't wait to welcome you back for more deliciousness and friendly vibes!
I came in and was overwhelmed with all the amazing options, luckily the lovely worker Nadia recommended me the Mango açai bowl and she made it so tasty! She was also so sweet and made my bowl so quick ! I hope to see her again when I come back
Response from the owner · October 21, 2025
Nadia sounds like a superstar with her Mango açai bowl recommendation! We're glad you enjoyed your visit and can't wait to have you back for more tasty treats.
I had a disappointing experience at Nectar Juice on 9/29/25 due to the rude and unprofessional behavior of one of the staff members. I don’t have her name, but she’s the only girl who was working that morning.
When I arrived to pick up my order, she came out from the back and, without any greeting, abruptly said it wasn’t ready because she had been “doing other stuff” in the back. She added that, per “order placement policy,” she still had until 8:33 to prepare it (note: I placed the order few minutes before 8am) The tone was unnecessarily rude, and there was no apology or effort to be courteous.
When I asked for her name to share feedback, she replied, “I’m not required to give it to you.” Actually, when you work at a customer-facing establishment, professionalism and accountability are expected.
The juices may be good, but poor customer service like this ruins the experience. I hope management addresses this issue — customers deserve to be treated with basic respect.
Response from the owner · October 4, 2025
We appreciate your feedback and are sorry for the experience you had. We strive for excellent service and would like to address this. Please reach out to [email protected] for further assistance.