I placed an order online and when I arrived at the store to pick up my order, they could not understand the name I was giving them. I know I have a bit of a complicated name, I was specific on what name he should be looking for "Lechelle, it starts with an L not an M". But he did not bother to listen, instead he repeatedly opened the same fridge. Maybe to see if my order would magically appear. He proceeded to say they did not receive my order and once I showed them my email confirmation he reprinted the order details and begin to remake my order stating that they gave it away to a doordash delivery driver. I specifically chose order pick-up so I am unsure why my order was given to a delivery driver. There was no apology or solution to the issue other than remaking my order where I had to wait another 10 mins. As a new resident to the neighborhood I was looking forward to regularly coming by for my morning juice fix. However, I don't believe I will be coming back.
Joyce M.
Checked in with my online order. Gave employee my name and she didn’t acknowledge me. Stood there for another 5-10 mins before someone asked me what I was waiting for. Gave her my name again and she pulled my already made drinks from the fridge. Stood there waiting unnecessarily because they couldn’t be bothered to look for my drinks. Terrible service
Angela F.
With 3 people behind the counter, No one greeted me or helped while I was waiting by the cashier. Drinks took 30 min and was made wrong but did not want to complain because there was a man without a mask waiting for a drink.
Wilhelmina E.
The smoothie was a little icy.
Ava J.
Waited for over 5 minutes before someone came over to help me when i had to pick up my mobile order
Meagan M.
It could not have been better.
Cole H.
Great store , friendly staff.
Rebecca C.
Great experience! The whole process was fast and easy.
Julie M.
Amazing customer service
Heather P.
Great service again!
Dana B.
Appreciated the worker willingness to start on my online order, even though upon my arrival, the order had not been reflected in the system yet.
Dana K.
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Codie W.
I normally get The Buzz every time but this time it had too much ginger in it. Unfortunate because it’s my favorite drink.