not my favorite location. will return to other locations
Valeria D.
Always positive.
Reina M.
OMG my smoothie was so refreshing and delicious!
Did not have to wait too long at all.
The girl that made my drink was super friendly and helpful.
So much nicer than the other workers before.
Marlys W.
Love the order ahead mobile pickup. My item was ready when I arrived and I appreciated that it was refrigerated until I arrived
Brandon R.
I ordered through the Nekter app for delivery. Delivery cancelled the delivery but took the order. Uber says call Nekter, Nekter says call Uber. This is great.
Lisa B.
For the price you pay the quantity is not worth it at all.
Cherryl B.
My order was ready whenI arrived and the staff in the store were very friendly and helpful.
Sue B.
They were fast and took care of my order. Order was correct. Nothing else to add other than I will be back to the store for repeat business.
Angelica M.
Love Nekter. Always greeted by a friendly employee and the smoothies are amazing!
Amy D.
The girl that was working was very friendly
Adrianne S.
Nothing stood out. Was a quick pick up and not much interaction.
Daniela M.
I was provided with friendly, quick and efficient service!
Blazian AmazonGoogle
Customer service was really bad. I walked in super happy and excited because I really wanted an Acai Bowl.
I said hello with a big smile and told the young lady (slender white girl). I wanted the large Acai Bowl 🥣 with acai at the bottom. I then told her I wanted only strawberries & and blueberries, and she said, "You can give the the toppings later!" I said oh OK I'm sorry. My husband ordered his acai bowl afterwards. We paid and walked over to the toppings.
The young lady started making my husband's bowl first. He told her he wanted granola at the bottom and at the top. She then says it's an extra fee. Do you want it, it's an extra fee?! I told her yes, we want it. I then told her, that's why I tried to tell you at first what we wanted on our acai bowl. We paid the extra $2.
The young lady started making my acai 🥣. I told her I only wanted blueberries and strawberries 🍓. She made my bowl, and it literally was half the bowl! WHY DID I PAY FOR A LARGE BOWL, if I was getting regular size?!
I gave it 2 stars because the acai bowl was actually really good, I just wish the customer service was the same.
Maybe she was having a bad morning, but that's still not excusable to treat people poorly. I still want my other half of my acai bowl. Pictures are their to prove it. Your pictures on your site don't look like mine.
The manager read my review and told me to email them. I emailed them to no avail. I guess that's just how they run things 🤷🏾♀️
I changed my star rating because this establishment doesn't care. Why read and reply to my comment with please reach out to us and email when you never respond?
Response from the owner · May 14, 2023
We want apologize for any misunderstanding. This is absolutely not the experience most of our customers are accustomed to. We want to make sure this does not happen again, so please email us directly at [email protected]. We look forward to connecting and turning this into a much more satisfactory experience for you.