The team members at the Nektar Square in Irvine are not attentive to customers. When you walk in to either pick up an order or place a new one at the register, it often takes a long time for the employees to notice you or acknowledge that you are waiting. This can be very frustrating, especially when you are picking up an order made in advance and go to the pick-up counter without being acknowledged. Employees frequently have their backs turned to customers. Even if they are busy making a smoothie, they should show the courtesy of saying, "Hi, I'll be with you in a minute." Additionally, when I went to pick up my smoothie today, the guy making it was wearing AirPods. On top of the noise from the blender, he was listening to music, which further blocked out any chance of hearing or helping customers.
Debby M.
i've reached out so many times but nothing ever gets done.
Hope O.
It was great! Placed my order online, which was super easy and it was ready I came in
Lindsay W.
Good
Rodrigo P.
Great experience. Always on time and order delivered fresh. Really like this location.
Kathleen L.
Great
Amber R.
Friendly staff
Aniya T.
Juices were amazing!
Ethan S.
The staff was very friendly and polite.
Edward E.
Na
Laura K.
Great service, order was ready on time and the associate double checked that it was accurate.
Spencer HallGoogle
Good experience. I wish it were a little cheaper, but it tasted good and the quality was there. I like the menu choices.
Response from the owner · April 5, 2025
Thanks for the 4-star rating and for sharing your experience! We're glad to hear you enjoyed the taste and quality of our menu. We strive to provide the best value for our customers. Your feedback is appreciated!