30893 Gateway Place, Ste. F-3, Rancho Mission Viejo, CA
4.6
1,516 guest ratings·1,074 written reviews
Alyssa B.
Store & employees are wonderful! Products are excellent, with the exception of your smoothies, which have no flavor, no matter how many different ones I have tried. I suspect it has to do with using unripened bananas.
I stick to your juices and bowls.
Jesica M.
The quality and service is excellent
Kerry M.
Always great service, ontime & clean
Damond C.
all good
Rosie W.
excellent customer service
Anthony G.
I love this Nekter! The employees are always friendly and my order is always correct. When I needed my smoothie super ground up due to oral surgery, they honored my request each time and made me comfortable about it instead of making me feel like I was asking to much.
Jacki L.
Not the level I expect at Sendero regarding customer service
Mary GauGoogle
Andrew (Manager), Thank you for accommodating me quickly even though I went to the wrong location!
Response from the owner · October 1, 2021
We appreciate your support, and we are so happy to hear how Andrew was able to provide you the assistance needed! We hope we can see you again soon!
I prefer this location than a location closer to my house (the San Clemente location). This location is 100x better. Someone needs to fix San Clemente, it’s that bad. Sendero is ALWAYS friendly and helpful and CLEAN!
Paul I.
Excellent customer service
Gunjan GoelGoogle
This place is so cool and juices are so fresh. Today i came to order juice again and forgot my card home thinking that i paid from apple pay last time. Inspite of not having my card Anni made me free juices. She made my day and saved me from feeling embarrassed. Thankyou Anni for making my day beautiful❤️❤️❤️
Response from the owner · September 3, 2021
We're happy to know that we've exceeded your expectations and look forward to continuing to do so! We appreciate your support and hope we can see you again soon! :)
First time there today, guys were great. The amount of uppity wanna be coto types from ladera I witnessed these two interact with make them saints. LoL to this whole wannabe rich complex. Typical new money/no money syndrome
Response from the owner · March 30, 2021
Hi there, Thank you for taking the time to share your experience. We're thrilled that you had a 5-star experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!
Wanted to try their new elderberry smoothie so I ordered one online for pickup and it was delicious! Not too sweet, which I love. They seemed to be busy today but my drink was ready on time and the staff were nice, so no complaints!
This place can be quite pricey for a drink/bowl, but it’s worth it if you want a refreshing treat! Their açaí bowls are always really filling, and I love the granola that they put on top.
Response from the owner · March 1, 2021
Hello Katie, thank you for your feedback! We're happy to know that you've had a great experience with us and look forward to your next visit! :)
Not quite sure why it takes this location a minimum of 25 minutes to prepare an order via the mobile app. I could have a 4 course meal prepared in that time. Today, 10/8 @12:45 we picked up our mobile order and instead of 2 bowls, we received a bowl and a smoothie. Unable to go back to exchange, as most people who order via the mobile app are in a hurry. I called the store to advise I wanted a refund for the missing item and she blew me off saying she would process a refund than later admitting it has to come from HQ. I asked for her name, however she refused to give it and hung up. In this case, the money wasn’t the issue as much as holding people accountable for mistakes that effect others.