Guest reviews

Nekter Juice Bar - Rancho Mission Viejo

30893 Gateway Place, Ste. F-3, Rancho Mission Viejo, CA

4.6

1,516 guest ratings·1,074 written reviews

Greg M.
Suggestion to put safety stickers on the lids of all your drinks, and all other food items to go when door dashing. Also, with smoothies, there should be an area where you can say. Please add extra ice.
Vicki M.
I ordered online to your store by accident and tried to cancel it immediately. The app does not allow cancellations and says to call the store directly. I've called 5 times with no answer each time.
Jasmine W.
I’m done with Nekter. Please take me off your list. Each time I place an order there’s something wrong. Again please unsubscribe me.
Michele D.
There is no correspondence thru ordering ie driver. gate code and contactless info. I would like to know when food is dropped off and track driver some how. Thank u. We love Nekter
ThEa B.
Every time is Great, even when busy!
Tina C.
I keep ordering the vitamin D shots, but you guys keep sending me the immunity! Today I ordered six vitamin D shots, the red ones and you guys sent me six of the orange immunities! This is happened twice now can you please tell me why
Erika M.
My order was not received by the staff, but they quickly made my order and were apologetic about it.
Cory TonaGoogle
I love Nekter but sad you can order a legit dinner and have it before a smoothie at this location. They are at least twice as slow as any other location for whatever reason. We literally watched a couple go into Morena’s eat dinner and walk out before we got our smoothies. Bananas. To owner - Let me buy this location from you and show you how I can double sales. I give you 50% of additional sales for 3 years.
Response from the owner · August 27, 2023
Cory, thank you for taking the time to share your review. We sincerely apologize for the longer than anticipated wait with your order. We will be passing your feedback along to management to review with their team. Please feel free to reach out to our team at [email protected] with any extra feedback you may have. We greatly appreciate you bringing this to our attention, and we hope your next experience is a 5-star!
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Arlene P.
Great. It was delicious and ready when i got there. The staff were friendly and polite.
Lauri H.
The order was not at the store and I had to wait for it to be made. Computer issue?
Marina H.
Hi—I ordered two bowls and juice. My daughter picked up the order and she asked if there was anything else in the order and they said no so I paid for a juice I never received and I am unable to get in touch with the store. There is no answer and only says it is unavailable. :(
Margine M.
What’s the point off this survey if you don’t listen to customers?????!!! Would 1 star yelp review would wake you up????!!!!!
Angelica F.
This was my first time here, I usually go to a different Nekter. We love Nekter. The service here was mediocre, 3 people working and seemed frazzled, hectic. I placed my order online to pickup and happy I did. A couple items, (banana and granola), were forgotten so I had to go back. Otherwise, the bowls & juice tasted fantastic!
Emily C.
Enjoy the drinks and customer service
Mike McDonoughGoogle
I was forced to give 1 star in order to post my feedback. We have been a regular loyal customer until you decided to change your recipe or your employees are trained right. Either way there are many other businesses worthy of my business. Buh bye!!
Response from the owner · August 26, 2023
Mike, We want to thank you for taking the time to give feedback about your recent experience. We're very sorry to hear you had a disappointing experience. Customer satisfaction is important to us and we would appreciate the opportunity to learn more about your experience. Please feel free to email us at [email protected] and our team is happy to assist you.
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