Açaí bowl reviews · Nekter Juice Bar - Mesa

Ordered an acai bowl with no granola only to get home and realize that they had put granola on it then tried to hide it after they removed the majority of it. Guess I'm lucky it's not a life threatening allergy.

It was great! Ordered on app and picked up without issue. Everything was in my power bowl.

I had a great experience! The management must be woke now, it was a great vibe employees were attentive & friendly! Even said goodbye to every customer! Good bowls, too!

Nekter never disappoints!! Buuut knowing the Watermelon sorbet bowl will be gone soon makes me very sad!

Your açaí bowls ( which was why I visited) are more than 1/2 the size of competitor with more than 1/2 less ingredients. I will drive 30 minutes further just to get a better açaí bowl in the future

Always have had a great experience going weekly to get a açaí bowl. Today I went in and ordered my usual. As I was waiting for my order 3 woman were sitting there one got up and was not happy after she pulled a very long piece of blonde hair out of her bowl. My name was called I got my bowl walked out and started to eat my bowl on my drive back to work. Each bitter I took I looked at the spoon making sure the same thing didn’t happen to me. After my second bite I saw blonde hair as I was getting ready to take my 3rd bite. I turned around went inside and nicely said there is a piece of hair in my food can I please just get a refund. The girl looked at me and said well I can remake it for you. I told her I’m sorry but I’m incredibly grossed out now and would just like my money back. The bowl was 9.99 and I left a $5 tip. Another girl walked out and said there was nothing they could do for me no manager was in. I’m very disappointed with the service and Cleanliness of that location. Never returned again as being a second customer in a row that hair was in the food they should considered a way to prevent that from happening to any future clients

Put a online order for pick up, got there about 10 minutes later and told them I was here for a pick up. They didn’t even know they had a online order till I told them and at that someone had to pull it and forget about it because they found it somewhere near the bananas… as the employees were making our food they kept getting distracted talking to each other and looking back at us. I ordered the almond bowl and my spouse ordered the peanut butter bowl, when we got home they taste off and my spouse who got the peanut butter had no peanut butter. I’ve been to nekter enough to know my bowls weren’t made right I was already getting attitude when I got there so I didn’t feel comfortable going back to get it remade so I just tossed it… this location by far is my worse experience with nekter!

Only bad part was my açaí bowl wasn’t fully blended and there were frozen chunks of fruit still in it

The bowls are always very well made with fresh ingredients!

Sam, Katie, Malorie Alicia were amazing. Location is always very clean in the staff is always very professional. I usually Doordash but I love to come in and get it personally because the staff is so friendly and the store is so clean. And the food is picture perfect. The fruits are always very fresh and the bowls are a works of art. And they are consistently putting out good service, great food.

My bowl was not as full as it normally is and the coconut was missing on top.

I placed my order online thru the Nektar app. I ordered 3 bowls and 2 smoothies. I had a reward for a free smoothie so I used that for one of them. It gave me an estimated time to pick up of 28 min. I thought this was a little long and 1:00 in the afternoon. My order was ready when I arrived however after driving back home I was very disappointed that one of my smoothies was missing. I called and was told that it was made but was next to the bag and the staff forgot to give it to me. She said I could come back and get it. I asked if she could just credit my account so I don’t have to spend another 10 min each way to pick up one smoothie. She told me no that she can’t do that, I would have to call some 1(800) number and see if they could help. So I asked if maybe I could come back and be compensated with a bottled juice that we could drink later. She said no she can not do that either. If this was the first time I would have more patience but this is not the first time I have been let down with Nectar's customer service and lack of control of the app. Considering this Nektar is a corporate store I would expect better. If the staff actually had so empathy and had offered

both bowls were not complete as instructed on-line

I have had many many different bowls, but Nekter bowls are the very best!! I get at least 1 a week!!

It was my first time ordering online and I was not impressed. It said my order was going to be ready in 20 minutes at 6:33pm for pick up. We had to wait an extra 10-15 minutes before our order was done. I worked at a smoothie/bowl place before and I know it does not take 30 minutes to make 2 bowls even with walk in orders. Our bowls were also topped poorly.