Guest reviews

Açaí bowl reviews · Nekter Juice Bar - Tustin

2937 El Camino Real, #B, Tustin, CA

4.5

3,618 guest ratings·2,805 written reviews

The rating and counts above are store-wide. 279 written reviews mention Açaí Bowls, newest first.

Stephen BurgessGoogle
Ordered a bowl via app, arrived a bit early, bowl was ready, staff were friendly, polite and personable. Seating area was clean and presentable As usual, food was delicious.
Response from the owner · May 31, 2022
Hi Stephen! Thanks for 5-stars! :D
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Lisa S.
They made the peanut bowl with scoops of peanut butter on top instead of blended into the açaí and didn’t have all the correct toppings but they did remake
Paul A.
I am a regular at the Nekter in the Market Place. I think everyone at this location is very kind and jovial. However, my last visit to Nekter wasn’t my best. I’m willing to give them the benefit of the doubt because all of my other experiences have been been outstanding! My last visit, I order the Popeye’s Açaí smoothie with strawberries. I took my first sip and noticed it wasn’t as sweet as I normally expect it to be. The further I got into the drink, I was beginning to feel whole pieces of strawberry, blueberry, and spinach stems in my mouth. At one point, I took out a pretty sizeable stem of spinach from my mouth. So my only feedback is this: keep up the good work. You are greatly appreciated, but maybe don’t rush through the orders? Take the time to make sure everything is done the best it can!
Jason E.
I wish they would looked at my order closely to make sure to take out the banana as I requested. And added more agave nectar my Acai bowl was so blend and not sweet at all.
Mika NiuGoogle
Walked in at 8:10 PM but they said they only sold juices but no other drinks or bowls. The staff was friendly but I couldn’t get the smoothie I wanted.
Response from the owner · May 6, 2022
Hi Mika, thank you for your review. We apologize for any inconvenience this experience may have caused, as we strive to provide our guests with quality products as well as quality service! We are always looking for ways to improve, so we'd love to hear any extra feedback you have at [email protected]. We hope to hear from you soon.
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Brett S.
UNFORTUNATELY I GOT ALL THE WAY TO WORK AND OPENED MY OATS BOWL AND IT WAS THE WRONG ONE. I ORDERED BANANA PEANUT BUTTER ONE AND GOT THE FRUIT ONE. I WAS TOTALLY LET DOWN.
Hal N.
I frequesnt this Nektar but today was no bueno. The Popeye Acai had no blueberries because they ran out and barely any spinach. They didn't tell me and when I left I noticed the color and taste difference. I went back and that's when they told me of missing items, that they ran out. Fine but wouldn't you tell the customer prior to making and/or taking order home. I returned and they kindly replaced it for a PB&J but now I had to wait. And not to be rude but the dress code needs some work. I don't need to see the employees underwear while he is making my order. I get the whole sagging pants thing but it's a little too much and at a place of service. My opinion. All my best.
Elizabeth L.
Disappointed that the chia seeds cost extra and they were left off my bowl. If customers are paying extra for toppings it’s important that they receive them.
Jason L.
Every time I ask for extra PB i get charge for it which is ok. How every I do expect my full small container to be full (since I’m paying for) today I told the gal I had paid for extra pb and she said she had added 2 scoops into my bowl. She pointed out where my “2” scoops where placed in the bowl… however this situation always happens to me ONLY at the Tustin market location… every other place I got I get a good amount of pb also employees attitudes need to changes.
Maria Q.
I ordered a smoothie and bowl thru app. I arrived earlier than state time. I had to ask if my order was done 10 mins later. Other customers were getting theirs. My order was not in the pick-up spot. Lady found my order, seemed like it had been sitting on the counter. Smoothie was liquid-y on top, and bowl acai was soft. IF my name had been called earlier, they didn't put in a refrigerated space? Isn't that standard practice? No apologies. On top of that, the taste of the new PBJ smoothies and bowl were not good. Presentation was poor.
Megan S.
Wait was long but bowls were great
Paige L.
I understand the employees are very busy but when you see a customer standing there don't look at them and turn around and continue working without acknowledging them, I was obviously waiting to be helped at the register and no one was coming they just had their backs turned making the bowls I had to say excise me 4 times until one turned around and I was finally helped. Again, I understand they may have been overwhelmed but you shouldn't keep people waiting for almost 8 min the orders are still going to come I'm no matter how much you want to ignore customers I'm the store. Not the best service and I think they really need to work on that.
Stephanie B.
I didn't even get the right bowl. This isn't the first time I've had an issue here.
Bruno S.
I arrived at the store before the mobile order was ready. They put it in the refrigerator without calling my name even though the girl saw me sitting there. Twice I have ordered blueberries on the açaí pb bowl and have not received them. I will try to avoid going to this store in the future. I have gone there at least 4 times and there has never been a smooth order.
Katherine G.
staff was great & service was fast but my bowl didn’t have açaí in it or taste like there was any PB & the granola was all crumbs