23612 Rockfield Boulevard, Suite B, Lake Forest, CA
4.7
2,118 guest ratings·1,245 written reviews
Chris MGoogle
The two locations I frequent are always clean and busy. The staff are always friendly and quick to get your order out. They don't blink twice at any special requests or substitutions. Ingredients are always fresh and quality is great.
I went right before lunch. The girls were nice and it took them 5 mins to make me the pumpkin almond bowl.
Sadly, I'm underwhelmed with the product. There's not much flavor at all and not much toppings either. I'll probably go back again and try a diff bowl to see if they can be redeemed.
Response from the owner · November 30, 2018
Alicia, thank you for your review! We are sorry to hear you were not satisfied with your Pumpkin Almond bowl and we wish that we could have fixed your order for you and are so sorry for the inconvenience here. We hope we can redeem ourselves on your next visit!
Delicious but extremely slow service. I placed my order online and still had to wait 20 minutes once I got there.
Response from the owner · September 19, 2018
Amber thank you for your review. We sincerely apologize for the longer than anticipated wait! We will be passing your feedback along to management to help improve staffing up at busier times of the day. We greatly appreciate your feedback, since it helps us continually improve our service! We hope to see you again soon!
This is the SLOWEST Nekter location. Took 30 min to make 3 bowls. Place's pretty empty. They ran out of spoons.
Response from the owner · August 29, 2018
Emily thank you for your review. We sincerely apologize for the longer than anticipated wait! We will be passing your feedback along to management to review with their team. We greatly appreciate you bringing this to our attention, and we hope your next experience is a 5-star!
Pretty good. Wait times are around 20 minutes during peak times. I get a greenie here every morning. To those of you complaining about wait times, why don't you try making a fresh smoothie 20 times in a row while fumbling to get all the ingredients and all while having 20 sets of beady eyes waiting for their drink. I understand and I am a patient man.
Response from the owner · June 29, 2018
Frank thank you for your kind words! We appreciate your feedback and hope to see you again soon :)
I placed the order online and it was not correct when I picked it up and got back to work, and so I was over charged for what I received.
Response from the owner · May 22, 2018
Sam thank you for your review. We are always looking for ways to improve, so we'd love to hear any extra feedback you have at [email protected]. We hope to hear from you soon!
This nekter takes forever! And They never have the cleanses. What really bugged me is today I sat there for 5 minuets maybe longer while my drink sat in the blender! They made several drinks and bowls then they put my drink in a cup. I brought my own cup they handed me a plastic cup and When I told them I brought my own cup and they had it behind the counter she was annoyed. I’m annoyed that my drink sat their for so longe before they put it in a freaking cup. I will not be back I don’t have time to waste. I got there at 2:45 and left after 3! There was no one infront of me and 2 people in back of me who got their items before me!
Response from the owner · May 18, 2018
amanda thank you for your review. We sincerely apologize for the longer than anticipated wait! We will be passing your feedback along to management to review with their team. We greatly appreciate you bringing this to our attention, and we hope your next experience is a 5-star!