Nekter Juice Bar - Phoenix

My order was ready when I arrived and it was correct. The staff was very nice and efficient.

I went here this morning and I was very happy with the service that I received the young man this morning was very kind and made my order pick up quick and easy. The smoothie I got as well was very good I recommend.

It was very busy and only two people working. They were doing their best though

The young man that handed me my drink was very kind and also very helpful. He was very positive and I would definitely go again my drink was also very good.

Not great, but not bad. Fruit proportions are small. Nice establishment. Good service.

Great acai bowl, staff is friendly and helpful, I was in and out quickly. Will order again, thank you!

Always a win! Popped in after a hot yoga class nearby and the dragonfruit bowl was delicious! Everything was so fresh and the staff was super friendly.

Great! Everything was ready by the indicated time. I was greeted with kindness. Everything tasted good.

Hi, The staff was very friendly and helpful :) I wanted to try the pumpkin smoothie but was told I needed to download the app in order to order that item since it wasn't available yet as a walk in order until later in September. That was a little confusing to do but Jamie at the register helped me through the process. And now with the app I can go to any nekter in the valley. Thank you - I will look forward to my next visit to nekter :) And the pumpkin smoothie was delicious <3

Hi, The staff was very friendly and helpful :) I wanted to try the pumpkin smoothie but was told I needed to download the app in order to order that item since it wasn't available yet as a walk in order until later in September. That was a little confusing to do but Jamie at the register helped me through the process. And now with the app I can go to any nekter in the valley. Thank you - I will look forward to my next visit to nekter

My daughter and I came in for beverages and an açaí bowl. My daughter had received the first order and I walked up to the pick up station to inquire about the second drink, as we were going to leave for an appointment. Jamie rudely interrupted and loudly told me my drink would be ready when they get around to making it which would be soon, then began addressing another customer. He was not only rude to me but to his co-worker. I returned from dropping off my daughter at a nearby location and cancelled my order. I doubt we will be back to this location.

I stood at the front desk for 20 minutes without an acknowledgment from either worker. I know they were busy with online orders that they were making and putting in the freezer for when people came to get them , but come on, just say I’ll be right there or something. I finally walked out and skipped getting a smoothie. Shame on your customer service. 2 guys working one with big ear gauges. You were acting like I wasn’t there, and no one was in there the whole time!!

It's the only place I'll go for my açai bowls. I just love them.

Na

—updated 9/6/25 Hello, I wanted to write this email to provide some feedback on an order I picked up today from the location on 20th St. in Camelback in Phoenix, Arizona. At this point nekter has completely stopped responding to any of my emails for customer service purposes so I don’t expect a response on this either because you guys clearly don’t care about the quality of work coming out of your stores. And at this point you may ask why I keep coming back— and transparently if there was a better option nearby, I wouldn’t be coming back. Today I did an order through your app for a banana berry açai bowl split with some additional toppings that I paid for on top of what already comes on the banana berry bowl. Much to my surprise I get home and realize there are no bananas. There are no strawberries. There are no blueberries on top of this bowl. I only got gluten-free granola, raspberry bits and peanut butter, which is all of the extra toppings I paid for. It seems like your staff doesn’t fully read the order tickets when they come through and they just guess or think they know what the person got. I know I’m not the only customer that experiences this based on all of the reviews that mention the same issues so you probably should care about the quality of what’s coming out of your stores especially when you’re charging $20 for a banana berry açai bowl split into two when I didn’t get half the ingredients. Overall, it’s just really frustrating because I want to eat healthy. There aren’t a ton of options which is why I continue to go to nekter and you have a decent rewards program. It’s sad that I have to check every single order that I received from one of your store stores because that should be done by somebody that’s employed by nekter. ————————————— This is my favorite location in the phoenix area. They are always pleasant and the fruit is always 10/10 fresh and delicious. I recommend ordering ahead through their app — huge time saver! And you get points.