Smoothie reviews · Nekter Juice Bar - Novato

while smoothies are yummy, we did not initially receive the juice we ordered and our medium smoothie was make without all the extra things i added/paid for. i would appreciate a credit to try again.

Lately, I've found that my smoothies and bowls from this location to be thin and watery.

My smoothie was ready when I came in the door. It met my expectation.

great watermelon smoothie and 10/10 service very quick if order online

Great - love your food and smoothies!!

My smoothie was delicious and well made, but the store was clearly short staffed for the summer afternoon rush they were experiencing. One employee was asking names for orders, but then disappearing into the back, only to finally return and not say anything further to the waiting, confused customers. To add to my personal frustration, I have not been able to pay with a gift card via the app (or, at a past visit, in store).

Employees at this location have consistently seemed annoyed to serve any customer that walks in. Smoothies have varied in viscosity-no consistency and ingredients seem to be missed

I've had so many things on their menu and honestly they're all delicious. I learned about Nekter when I lived in San Clemente and now that I've moved to SF I stop at this place every time I drive through to see my parents in Sonoma County. The Napa location is great too. I use the mobile app when to order when I'm about 10 minutes away and my order is always ready when I stop in. Ordering through the mobile app gets you lots of free perks. Made to order juices, smoothies, and bowls are always so fresh and feel nourishing.

Delicious smoothie ready when I arrived

Delicious bowls and smoothies as well as very nice staff!

Took a long time for my smoothie to be made and no one else was inside.

The Novato location does a GREAT job! The staff is very friendly. The Manager is very professional. The juices, smoothies, & bowls are perfect every time! The inside always looks clean. The menu is great & I enjoy all the new specials.

I know you are short-staffed and in dire need of help. The idea behind the store is awesome. I am glad you are open again. I am hoping you get some good workers soon who can help out your understaffed store. I get a smoothie daily and they vary every day from a smoothie (which is delish) to a watery cup of stuff. Or I order a large and get a small. This has happened several times. But I am loyal and keep coming back for the surprise.

Since re opening, the service has gone way down. It takes time and love to make the tasty bowls and smoothies your team makes, I get that, and I am always patient when I come in and there is a line. Because of this, I registered on the app, and started ordering online for pick up. The past three times I've come in to pick up my orders went as follows: There was nobody behind the bar at all, I waited for about 2 minutes and still nobody, so I had to holler around the back "hello?" to get someone to come out. This happened AGAIN not 2 weeks later for another order. This last time, I placed an order for pick up and arrived about 1 minute shy of pick up time 0729am, there were two staff members behind the bar. I was the only one in line, and advised they would be with me shortly. One of the staff finished slicing fruit and went to the back. The other was wiping down the counter while making a smoothie for a patron. I waited, at 0738 I was tended to and told them I simply had a pick up order. Was handed my order and left visibly annoyed, only to hear on my way out the door "Patience is a virtue" from the solo staff member now behind the bar. Sadly, I will never return there.

I always love getting smoothie bowls here, except every time I order with specifications (ex. No blueberry on top) there is always blueberries on top or they didn't read what I asked for on my smoothie bowl